Finish Line Macy's Store Management - Burlington Mall, Burlington, MA

JD Finish Line•Burlington, MA

1d•$16 - $19•Onsite

About The Position

JD Finish Line is hiring management team members for its Macy’s store at Burlington Mall in Burlington, Massachusetts. Management members oversee daily store operations, lead and develop the team, and deliver strong customer experiences. The roles involve contributing to store sales, profitability, operational performance, and company growth in a fast-paced retail environment. The Assistant Store Manager must have open availability for the hours needed to open and close the store, including mornings, days, and nights. The position requires a minimum standard work week of five days and averages 44 hours per week, with increased hours during peak sales periods such as holidays and Back-to-School. Supervisors must be available for opening and closing hours, including mornings, days, and nights, and have availability for at least five days per week. The Supervisor role has a minimum standard of 30 hours per week. All management roles require weekend and holiday availability, punctuality, regular attendance, reliable transportation, and clear English communication and literacy skills. Relocation within the company’s network may be required based on operational needs and career growth. The position is based in a moderately noisy retail setting and has physical demands including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting items weighing 5–25 pounds; heavier items may be required in certain circumstances. Good vision, including color differentiation, is required. Applicants must be at least 18 years old and have a high school diploma or GED equivalent. Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience. Assistant Store Manager pay is $17.33–$18.50 per hour, with bonus opportunities if store KPIs are met. Supervisor pay is $15.75–$17.33 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off. The company also describes opportunities for professional development and career advancement, employee discounts, and DE&I initiatives.

Requirements

High school diploma or GED equivalent.
At least 18 years old.
Open availability for hours necessary to open and close the store, including mornings, days, and nights.
Assistant Store Manager: minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability for a minimum of five days per week and a minimum standard 30-hour work week.
All management roles require availability on weekends and holidays.
Punctuality and regular attendance consistent with company policies.
Reliable transportation.
Ability to speak English clearly to converse with customers and supervise staff effectively.
Ability to read and write English and perform business-related mathematics, including understanding corporate sales reports.
Ability to move to different locations within the company’s network when required by operational needs or career growth.
Ability to meet the physical demands of the role, including prolonged standing; stooping, kneeling, reaching, and pulling; climbing ladders or stairs; regularly lifting 5–25 pounds, with heavier weights potentially required in certain circumstances; and good vision, including color differentiation.
Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Customer-service focus and commitment to creating memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays, as needed.
Proficiency in retail management software and basic computer applications.

Nice To Haves

Two or more years of retail leadership experience is strongly preferred; an equivalent combination of education and experience may also qualify.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance; ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions to improve store operations.
Perform additional duties and projects as required.