JD Store Management - Burlington Mall, Burlington, MA

JD Sports Fashion • Burlington, MA

1d • $18 - $22 • Onsite

About The Position

JD Finish Line is hiring store management team members for its Burlington Mall location in Burlington, Massachusetts. Management team members oversee daily store operations, lead and develop staff, and deliver a strong customer experience. The role involves driving sales and profitability, managing merchandise and inventory, maintaining store standards, controlling expenses, and supporting local marketing and community engagement. Managers are expected to identify operational improvements, monitor retail trends, and carry out additional duties as required.

The Assistant Store Manager must be available to open and close the store, work at least five days per week, and average 44 hours per week, with additional hours during peak periods. The Supervisor must be available to open and close the store, have at least five days of availability, and work a minimum of 30 hours per week. All management roles require weekend and holiday availability, reliable transportation, punctuality, and regular attendance. Employees may be required to work at other company locations based on operational needs and career growth.

This position is in a moderately noisy retail environment and involves prolonged standing, bending, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting items weighing 5–25 pounds; heavier lifting may sometimes be required. Good vision, including color differentiation, is required. Applicants must be at least 18 years old and able to communicate, read, and write in English and perform business-related mathematics.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Passion for outstanding customer service and memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Proficiency in retail management software and basic computer applications.
• Assistant Store Manager: open availability, including mornings, days, and nights needed to open and close the store; minimum five-day standard work week; average 44-hour standard work week, with increased hours during peak sales periods.
• Supervisor: availability during mornings, days, and nights needed to open and close the store; minimum five days of availability; minimum 30-hour work week.
• All management roles: availability on weekends and holidays; punctuality and regular attendance; reliable transportation.
• Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
• Must be at least 18 years old.
• High school diploma or GED equivalent, or equivalent combination of education and experience.

Nice To Haves

• Two or more years of retail leadership experience is strongly preferred.

Responsibilities

• Recruit, train, and develop team members; foster a positive work environment, set goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
• Implement local marketing initiatives and build community relationships to increase brand presence and attract customers.
• Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
• Perform additional duties and projects as required.

Benefits

• Competitive compensation and bonus opportunities for Assistant Store Managers when store KPIs are met.
• Company 401(k) plan eligibility for all roles.
• Full-time roles are eligible for medical, dental, and vision benefits, sick leave, parental leave, and company-paid time off.
• Employee discounts.
• Professional development and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED