JD - Store Management - Cape Cod Mall - Hyannis, MA

JD Sports Fashion•Hyannis, MA
•$18 - $22•Onsite

About The Position

JD Finish Line is hiring management team members for its Cape Cod Mall store in Hyannis, Massachusetts. Assistant Store Managers and Supervisors help manage daily store operations, lead and develop the team, and deliver high-quality customer experiences. Management responsibilities span sales performance, merchandise and inventory, store presentation and maintenance, budgeting, community engagement, and compliance with company policies and safety requirements. The posting describes a fast-paced retail environment and notes that duties may change or expand as business needs require. The Assistant Store Manager role requires open availability across the hours needed to open and close the store, a minimum five-day standard workweek, and an average 44-hour workweek that may increase during peak sales periods. The Supervisor role requires availability during opening and closing hours, at least five days of availability, and a minimum 30-hour workweek. All management roles require weekend and holiday availability and reliable transportation. Employees may need to move to other company locations based on operational needs and career growth. The work takes place in a moderately noisy retail setting and involves prolonged standing, reaching, stooping, kneeling, and potentially using ladders or stairs. Regular lifting of items weighing 5–25 pounds is required, and heavier lifting may be needed in certain circumstances. Applicants must be at least 18 years old. The posting lists hourly pay ranges separately by role and describes benefits eligibility for full-time roles.

Requirements

  • High school diploma or GED equivalent.
  • At least 18 years of age.
  • Proven experience as a Retail Store Manager or in a similar role, including a track record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Customer-service orientation and a passion for creating memorable shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Proficiency with retail management software and basic computer applications.
  • Willingness and availability to work the hours necessary to open and close the store, including mornings, days, and nights.
  • Availability on weekends and holidays; the Assistant Store Manager role requires a minimum standard workweek of five days, and the Supervisor role requires at least five days of availability.
  • Ability to meet the role’s workweek requirements: an average of 44 hours for Assistant Store Managers, with increases during peak sales periods, and a minimum of 30 hours for Supervisors.
  • Reliable transportation.
  • Ability to speak English clearly to converse with customers and effectively supervise staff; ability to read and write English and perform business-related mathematics.
  • Punctuality and regular attendance consistent with company policy.
  • May be required to move to different locations within the company’s network based on operational needs and career growth.
  • Ability to stand for prolonged periods, approximately five to 14 hours per day, and potentially for extended periods during peak sales days.
  • Ability to stoop, kneel, reach, and pull while placing merchandise on customers’ feet or stocking and retrieving merchandise.
  • Ability to climb a ladder or ascend and descend stairs as needed.
  • Ability to regularly lift 5–25 pounds; heavier lifting may be required in certain circumstances.
  • Good vision, including the ability to differentiate colors.

Nice To Haves

  • Two or more years of experience in retail leadership, or an equivalent combination of education and experience; strongly preferred.

Responsibilities

  • Recruit, train, and develop team members; set goals and provide ongoing feedback.
  • Foster a positive work environment and help the team achieve strong performance.
  • Deliver an exceptional shopping experience by addressing customer needs and resolving issues.
  • Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
  • Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
  • Monitor industry trends and competitor activity, identify opportunities for improvement, and implement solutions.
  • Perform additional duties and projects as required.

Benefits

  • Competitive compensation package.
  • Health benefits and retirement plans.
  • Employee discounts.
  • Professional development and opportunities for career advancement.
  • Assistant Store Manager bonus opportunities in addition to base pay if store KPIs are met.
  • Company 401(k) plan eligibility for all roles.
  • Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.
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