JD Store Management - Natick Mall, Natick, MA

JD Sports Fashion•Natick, MA

1d•$18 - $22•Onsite

About The Position

JD Finish Line is hiring management team members for its Natick Mall retail store. Assistant Store Managers and Supervisors manage store operations, lead and develop employees, and deliver customer experiences while contributing to sales and company growth. The work takes place in a moderately noisy retail setting and may involve moving to different company locations based on operational needs and career growth. Assistant Store Managers must have open availability to help open and close the store, including mornings, days, and nights. Their minimum standard work week is five days, averaging 44 hours, with longer hours during peak sales periods. Supervisors must be available during opening and closing hours and have a minimum of five days of availability, with a minimum standard work week of 30 hours. All management roles require weekend and holiday availability, punctuality, regular attendance, and reliable transportation. Candidates must be at least 18 years old and have a high school diploma or GED, or an equivalent combination of education and experience. Two or more years of retail leadership experience is strongly preferred. Compensation is $18.38–$21.50 per hour for Assistant Store Managers, with potential bonuses for meeting store KPIs, and $19.50 per hour for Supervisors. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Commitment to outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Proficiency with retail management software and basic computer applications.
Availability to work flexible hours, including mornings, days, nights, weekends, and holidays, as applicable to the role.
Assistant Store Manager: open availability during store opening and closing hours; minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability during store opening and closing hours; minimum of five days of availability; minimum standard work week of 30 hours.
Reliable transportation, punctuality, and regular attendance consistent with company policies.
Ability to speak, read, and write English clearly and perform business-related mathematics.
May need to move to different locations within the company network based on operational needs and career growth.
At least 18 years old.
High school diploma or GED equivalent, or equivalent combination of education and experience.

Nice To Haves

Two or more years of retail leadership experience is strongly preferred.

Responsibilities

Recruit, train, and develop the store team; foster a positive work environment, set goals, and provide ongoing feedback.
Deliver an exceptional customer shopping experience by addressing customer needs, resolving issues, and maintaining high service standards.
Drive sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
Monitor industry trends and competitor activity, identify opportunities for improvement, and implement solutions.
Perform additional duties and projects as required.