Retail Sales Consultant - Seasonal - Burlington Mall - Burlington, MA

Swarovski•Burlington, MA
•$17 - $18•Onsite

About The Position

As a Sales Consultant at Swarovski, you will deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for Swarovski products while achieving sales goals and contributing to a vibrant team. The role is seasonal and based at Burlington Mall in Burlington, Massachusetts. The stated pay range is $17.00–$18.00 per hour. The posting notes that the sales incentive bonus program applies to regular employees and not seasonal hires. Swarovski creates crystal-based products and describes sustainability, responsibility, diversity, and inclusion as central to its brand. The company is an equal opportunity employer and states that employment decisions are made without regard to protected characteristics.

Requirements

  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and the ability to build trust.
  • A curious, empathetic, results-driven team-player approach and a commercial mindset.
  • Digital savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Nice To Haves

  • Passion for fashion, luxury, or lifestyle brands.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program offering support with mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Career development support, with potential growth into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
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