Finish Line Macy's Store Management - Solomon Pond Mall, Marlborough, MA

JD Finish Line • Marlborough, MA

1d • $16 - $19 • Onsite

About The Position

JD Finish Line is hiring Assistant Store Managers and Supervisors for its Macy's store at Solomon Pond Mall. As a member of store management, the employee helps oversee daily operations, lead and develop the team, and deliver strong customer experiences. The role contributes to store sales, profitability, operational performance, and the company’s growth.

Assistant Store Managers must have open availability during the hours needed to open and close the store, including mornings, days, and nights. They work a minimum standard of five days per week and an average standard of 44 hours per week, with longer weeks during peak sales periods. Supervisors must be available during opening and closing hours, have at least five days of availability, and work a minimum standard of 30 hours per week. Management roles require weekend and holiday availability, reliable transportation, punctuality, and regular attendance. Employees may be asked to work at other company locations based on operational needs and career growth.

The position involves prolonged standing, stocking and retrieving merchandise, and working in a moderately noisy retail environment. Applicants must be at least 18 years old and have a high school diploma or GED, or an equivalent combination of education and experience. Two or more years of retail leadership experience is strongly preferred.

Assistant Manager pay is $17.33–$18.50 per hour, with additional bonus opportunities if store KPIs are met. Supervisor pay is $15.75–$17.33 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Passion for customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays.
• Proficiency in retail management software and basic computer applications.
• Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; at least five days per week; average standard work week of 44 hours, with increased hours during peak sales periods.
• Supervisor: availability for store opening and closing hours, including mornings, days, and nights; at least five days of availability; minimum standard work week of 30 hours.
• All management roles require weekend and holiday availability, punctuality, regular attendance, and reliable transportation.
• Ability to speak English clearly to communicate with customers and supervise staff, and to read and write English and perform business-related mathematics.
• May need to relocate to different company locations based on operational needs and career growth.
• High school diploma or GED, or equivalent combination of education and experience.
• Must be at least 18 years old.
• Ability to meet the position’s physical demands, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds; heavier lifting may sometimes be required.
• Good vision, including the ability to differentiate colors.

Nice To Haves

• Two or more years of retail leadership experience is strongly preferred.

Responsibilities

• Recruit, train, and develop team members; foster a positive work environment, set goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activities, identify improvement opportunities, and implement solutions.
• Perform additional duties and projects as required.

Benefits

• Competitive compensation and benefits package.
• Health benefits.
• Retirement plans, including eligibility for the company 401(k) plan.
• Employee discounts.
• Career advancement opportunities and professional development.
• Assistant Manager bonus opportunities in addition to base pay when store KPIs are met.
• Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED