Store Management - Solomon Pond Mall, Marlborough, MA

JD Finish Line • Marlborough, MA

1d • $17 - $21 • Onsite

About The Position

JD Finish Line is hiring management team members to oversee retail store operations, lead staff, and deliver customer experiences. The roles provide responsibility for daily operations, team performance, sales, store standards, financial results, and local community engagement. Assistant Store Managers must be available for a minimum standard work week of five days and average 44 hours, with longer hours possible during peak sales periods. Supervisors must have at least five days of availability and a minimum standard 30-hour work week. Both roles require availability to open and close the store, including mornings, days, and nights, and availability on weekends and holidays. Employees must be at least 18 years old, have reliable transportation, and meet the stated English communication, reading, writing, and business-math requirements. The position is in a moderately noisy retail setting and involves the physical demands listed below. The company may require movement to other locations within its network based on operational needs and career growth.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Passion for delivering outstanding customer service and memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Proficiency in retail management software and basic computer applications.
• Willingness and availability to work flexible hours, including mornings, days, nights, weekends, and holidays as required to open and close the store.
• Assistant Store Manager: availability for a minimum standard work week of five days; average standard work week of 44 hours, increasing during peak sales periods.
• Supervisor: availability for a minimum of five days and a minimum standard work week of 30 hours.
• Punctuality and regular attendance consistent with company policies.
• Reliable transportation.
• Ability to speak English clearly to converse with customers and supervise staff effectively; ability to read and write English and perform business-related mathematics.
• May be required to move to different locations within the company network based on operational needs and career growth.
• Must be at least 18 years old.
• Physical ability to stand for approximately five to 14 hours per day and, during peak periods, work long periods throughout a one- to 12-hour day.
• Ability to stoop, kneel, reach, and pull to place merchandise on customers’ feet and obtain or stock merchandise.
• Ability to climb ladders or ascend and descend stairs to stock or acquire merchandise.
• Ability to regularly lift items weighing 5–25 pounds; higher weights may be required in certain circumstances.
• Good vision, including the ability to differentiate colors.

Nice To Haves

• High school diploma or GED equivalent.
• Two or more years of retail leadership experience strongly preferred, or an equivalent combination of education and experience.

Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining customer-service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and sales-target achievement.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance; ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions to improve store operations.
• Perform additional duties and projects as required.

Benefits

• Health benefits, including medical, dental, and vision coverage for eligible full-time roles.
• Company 401(k) plan.
• Employee discounts.
• Sick leave for eligible full-time roles.
• Parental leave for eligible full-time roles.
• Company-paid time off for eligible full-time roles.
• Bonus opportunities for Assistant Store Managers when store KPIs are met.
• Professional development and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED