Store Management - Westgate Mall, Brockton, MA

JD Finish Line • Brockton, MA

1d • $18 - $22 • Onsite

About The Position

JD Finish Line is hiring store management team members for its Westgate Mall location in Brockton, Massachusetts. Management is responsible for daily store operations, developing and motivating the team, delivering excellent customer experiences, and contributing to store performance and company growth. The posting covers Assistant Store Manager and Supervisor roles, whose minimum workweek expectations differ.

The Assistant Store Manager requires open availability for store opening and closing hours, a minimum standard workweek of five days, and an average standard workweek of 44 hours. Hours may increase during peak sales periods. The Supervisor must be available for store opening and closing hours and for at least five days per week, with a minimum standard workweek of 30 hours. All management roles require weekend and holiday availability, punctuality, regular attendance, reliable transportation, and clear English communication and literacy skills, including business-related mathematics. Relocation to other company locations may be required based on operational needs and career growth.

The position is based in a moderately noisy retail setting and involves prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting items weighing 5–25 pounds; heavier lifting may sometimes be required. Candidates must be at least 18 years old. A high school diploma or GED is required. Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Assistant Store Manager compensation is $18.38–$21.50 per hour, with bonus opportunities if store KPIs are met. Supervisor compensation is $17.50 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision benefits, sick leave, parental leave, and company-paid time off.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a track record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• A commitment to outstanding customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness and availability to work flexible hours, including mornings, days, nights, weekends, and holidays as required.
• Proficiency in retail management software and basic computer applications.
• Assistant Store Manager: open availability for store opening and closing hours; minimum standard workweek of five days and average standard workweek of 44 hours, with increased hours during peak sales periods.
• Supervisor: availability for store opening and closing hours, at least five days of availability, and a minimum standard workweek of 30 hours.
• Punctuality and regular attendance consistent with company policies.
• Reliable transportation.
• Ability to speak English clearly to converse with customers and supervise staff effectively.
• Ability to read and write English and perform business-related mathematics to carry out normal business duties and understand corporate sales reports.
• Ability to move to different locations within the company's network if required by operational needs or career growth.
• At least 18 years of age.
• High school diploma or GED equivalent.

Nice To Haves

• Two or more years of retail leadership experience, or an equivalent combination of education and experience.

Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
• Perform additional duties and projects as required.

Benefits

• Company 401(k) plan eligibility for all roles.
• Full-time roles are eligible for medical, dental, and vision benefits, sick leave, parental leave, and company-paid time off.
• Employee discounts.
• Assistant Store Manager bonus opportunities when store KPIs are met.
• Professional development and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED