Store Lead - Westgate Mall - Part time

The Children's Place•Brockton, MA

1d•Onsite

About The Position

The Store Lead supports the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and serving as Leader on Duty (LOD). The Store Lead represents the brand professionally, engages customers, maintains store standards, and supports teamwork and employee development. The role also supports store productivity, profitability, operational execution, and a positive experience for both internal and external customers.

Requirements

High school diploma or equivalent.
1–3 years of previous retail experience.
Must be at least 18 years old.
Excellent customer engagement skills.
Detail oriented.
Ability to prioritize tasks.
Ability to work in a team environment.
Ability to give and receive performance-based feedback.
Commitment to self-development.
Effective communication skills.
Adaptability and flexibility when priorities change.
Excellent time management, planning, and organization skills.
Proficiency in Microsoft Office.
Ability to adapt to and learn internal applications.
Ability to work a flexible schedule, including weekends, to meet business needs and the company’s PT/FT availability requirements.
Ability to maneuver on the sales floor and in the stockroom, climb a ladder, and lift and carry up to 50 pounds.

Responsibilities

Train associates and provide in-the-moment coaching to support talent development.
Partner with the Store Manager to address associate performance concerns.
Support and participate in company training and development initiatives.
Foster a positive work environment and provide timely, direct, objective feedback.
Assess performance and provide appropriate feedback daily and during the annual performance review process.
Motivate and inspire associates to build brand loyalty and create a positive store environment.
Model and encourage exceptional customer service on the sales floor and maintain high store standards and brand integrity.
Represent the company in a professional and positive manner.
Support the management team in maximizing productivity through operational and product knowledge, customer service, and participation in key store initiatives.
Participate in the Leader on Duty program by delivering an exceptional customer shopping experience, driving store profitability, and leveraging payroll.
Process payroll weekly.
Modify the schedule based on the business climate.
Help maintain a clean, organized, and efficient stockroom in accordance with established policies.
Ensure CRE standards and safety requirements are met.
Complete cash-wrap operations and opening and closing procedures.