Store Lead - Viewmont Mall - Part Time
About The Position
The Store Lead supports the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and serving as Leader on Duty (LOD). The role represents the brand professionally, engages customers, maintains store standards, and supports teamwork and employee development. The Store Lead helps train and coach associates, partners with the Store Manager on performance concerns, and contributes to a positive work environment through timely, objective feedback. The position also supports store operations, customer service, profitability, scheduling, payroll processing, stockroom organization, and compliance with environmental standards and safety requirements.
Requirements
- High school diploma or equivalent.
- 1–3 years of previous retail experience.
- Must be at least 18 years old.
- Excellent customer engagement skills.
- Attention to detail.
- Ability to prioritize tasks and work in a team environment.
- Ability to give and receive performance-based feedback.
- Willingness to embrace self-development.
- Effective communication skills.
- Adaptability and flexibility when priorities change.
- Excellent time management, planning, and organizational skills.
- Proficiency in Microsoft Office.
- Ability to adapt to and learn internal applications.
- Ability to work a flexible schedule, including weekends, to meet business needs and company PT/FT availability requirements.
- Ability to maneuver on the sales floor and in the stockroom, climb a ladder, and lift and carry up to 50 lbs.
Responsibilities
- Assist in developing talent by training associates and providing in-the-moment coaching.
- Partner with the Store Manager to address associate performance concerns.
- Support and participate in company training and development initiatives.
- Foster a positive work environment and provide direct, objective feedback in a timely manner.
- Assess performance and provide appropriate feedback daily and during the annual performance review process.
- Motivate and inspire associates to build brand loyalty and create a positive environment for internal and external customers.
- Model, encourage, and demonstrate exceptional customer service on the sales floor and maintain store standards and brand integrity.
- Represent the company in a professional and positive manner.
- Support the management team in maximizing productivity through operational and product knowledge, customer service, and participation in key store initiatives.
- Participate in the Leader on Duty program by providing an exceptional customer shopping experience and driving store profitability while leveraging payroll.
- Process payroll weekly.
- Modify the schedule based on the business climate.
- Help maintain a clean, organized, and efficient stockroom in accordance with set policies.
- Ensure environmental standards and safety requirements are met.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
