Store Lead - ORLAND SQUARE MALL - Part Time

The Children's Place•Orland Park, IL

1d•Onsite

About The Position

The Store Lead supports the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and serving as Leader on Duty (LOD). The role represents the brand professionally, engages customers, maintains store standards, and supports teamwork and employee development. The Store Lead helps develop associates through training, coaching, feedback, and performance review activities; partners with the Store Manager to address performance concerns; and supports company training and development initiatives. The role also models exceptional customer service, helps maximize store productivity and profitability, participates in key store initiatives, processes weekly payroll, modifies schedules based on business conditions, maintains an organized stockroom, and ensures environmental and safety standards are met. This is a part-time position at the Orland Square Mall in Orland Park, Illinois. The role requires schedule flexibility, including weekends, and the ability to maneuver on the sales floor and in the stockroom, climb a ladder, and lift and carry up to 50 pounds.

Requirements

High school diploma or equivalent.
1–3 years of previous retail experience.
Must be at least 18 years old.
Excellent customer engagement skills.
Attention to detail.
Ability to prioritize tasks and work in a team environment.
Ability to give and receive performance-based feedback.
Commitment to self-development.
Effective communication skills.
Adaptability and flexibility when priorities change.
Excellent time management, planning, and organization skills.
Proficiency in Microsoft Office.
Ability to adapt to and learn internal applications.
Ability to work a flexible schedule, including weekends, to meet business needs and company PT/FT availability requirements.
Ability to maneuver on the sales floor and in the stockroom, climb a ladder, and lift and carry up to 50 pounds.

Responsibilities

Assist in developing associates through training and in-the-moment coaching conversations.
Partner with the Store Manager to address associate performance concerns.
Support and participate in company training and development initiatives.
Foster a positive work environment and provide timely, direct, objective feedback.
Assess performance and provide appropriate feedback daily and during the annual performance review process.
Motivate and inspire associates to build brand loyalty and create a positive environment for internal and external customers.
Model and encourage exceptional customer service on the sales floor and maintain high store standards and brand integrity.
Represent the company in a professional and positive manner.
Support the management team in maximizing productivity through operational and product knowledge, customer service, and participation in key store initiatives.
Participate in the Leader on Duty program to provide an exceptional customer shopping experience and drive store profitability while leveraging payroll.
Process payroll weekly.
Modify schedules based on business conditions.
Help maintain a clean, organized, and efficient stockroom in accordance with policies.
Ensure environmental (CRE) standards and safety requirements are met.
Complete cash-wrap operations and opening and closing procedures.