Store Management - Westgate Mall , Spartanburg, SC

JD Finish Line•Spartanburg, SC

1d•Onsite

About The Position

JD Finish Line is hiring management team members for its Westgate Mall store in Spartanburg, South Carolina. As a member of management, you will oversee daily store operations, lead and develop employees, deliver excellent customer experiences, and help drive the store’s sales and growth. The role offers autonomy to contribute to store success in a fast-paced retail environment. The position involves recruiting, training, and developing staff; setting goals and providing feedback; managing customer needs and issues; driving sales and profitability; overseeing merchandise, inventory, visual presentation, and store maintenance; managing budgets and expenses; analyzing sales; carrying out local marketing and community engagement; and responding to industry trends and operational opportunities. Additional duties and projects may be assigned. The posting describes two management roles: Assistant Store Manager and Supervisor. Assistant Store Managers must have open availability to support store opening and closing, work at least five days per week, and average 44 hours per week, with increased hours during peak periods. Supervisors must be available for opening and closing hours, have at least five days of availability, and work a minimum of 30 hours per week. All management employees must be available on weekends and holidays, maintain punctual and regular attendance, and have reliable transportation. Relocation to other company locations may be required based on operational needs and career growth. The work takes place in a moderately noisy retail setting and involves prolonged standing, stooping, kneeling, reaching, pulling, potentially climbing ladders or stairs, and regularly lifting 5–25 pounds, with heavier items possible in some circumstances. A high school diploma or GED is required. Applicants must be at least 18 and able to communicate, read, write, and perform business-related mathematics in English.

Requirements

High school diploma or GED equivalent.
At least 18 years of age.
Proven experience as a retail store manager or in a similar role, including a track record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for customer service and creating positive shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Proficiency in retail management software and basic computer applications.
Ability to speak, read, and write English and perform business-related mathematics.
Reliable transportation.
Punctuality and regular attendance consistent with company policies.
Assistant Store Manager: open availability for store opening and closing, including mornings, days, and nights; availability at least five days per week; average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability for store opening and closing, including mornings, days, and nights; availability at least five days per week; minimum standard work week of 30 hours.
All management employees must be available on weekends and holidays.
May need to move to different company locations based on operational needs and career growth.
Able to meet the stated physical demands, including prolonged standing and lifting merchandise.

Nice To Haves

Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
Deliver exceptional customer service, address customer needs, and resolve customer issues.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activity, identify opportunities for improvement, and implement solutions.
Perform additional duties and projects as required.