STORE MANAGER in Spartanburg SC

Dollar General•Spartanburg, SC
•Onsite

About The Position

The Store Manager is responsible for managing employees and planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The manager oversees staffing, employee training and performance, store opening and closing, inventory, financial controls, customer service, safety, security, and compliance with company policies and procedures. The role requires personally opening the store at least twice per week and personally closing it at least twice per week. The position is in a fast-paced environment with a moderate noise level and occasional exposure to outside weather conditions. It involves frequent walking, standing, bending, stooping, kneeling, merchandise handling, and lifting. The manager regularly drives or provides their own transportation for bank deposits and occasionally travels to management meetings and other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • Regularly drive or provide own transportation for bank deposits and occasional work-related travel.
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.

Nice To Haves

  • One year of management experience in a retail environment is preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, train, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
  • Conduct performance evaluations, identify employee development or performance needs, provide counseling, and recommend pay rates and advancement; address performance issues up to and including termination.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and policies.
  • Ensure the store is staffed and opened and closed effectively; personally open it at least twice weekly and close it at least twice weekly.
  • Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage in accordance with company processes and practices.
  • Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally travel to management meetings and other Dollar General stores.
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