Administrative Assistant Jobs in Reno, TX

About The Position

Requirements

• High school graduation or equivalent.
• One year of full-time administrative support, general office, clerical, secretarial, or DFPS experience. Thirty semester hours from an accredited college or university may substitute on a year-for-year basis for the required experience.
• Knowledge of office practices and administrative procedures.
• Skill using Microsoft Works or a Windows environment.
• Skill in establishing and maintaining effective working relationships and in verbal and written communication.
• Skill working in an office supporting several staff members.
• Ability to interact with all levels of staff, work independently in a fast-paced environment, and handle multiple assignments in a dynamic environment.
• Ability to operate a personal computer and various software packages at an advanced level.
• Ability to work with confidential information and operate basic office equipment such as fax, copying, and adding machines.
• Ability to work late evenings or nights and weekends as required for the CPI Night Response Unit.
• Selected applicants must pass a background check and, if applicable, a driver’s record check.

Responsibilities

• Answer and screen telephone inquiries, take and route messages, and record intake information for referral to caseworkers.
• Greet visitors, respond to general questions, and direct callers to the appropriate location.
• Prepare correspondence, forms, narratives, travel vouchers, meeting notes, performance evaluations, and other unit-support documents.
• Assist staff with office processes and operations, troubleshoot office software and equipment problems, and help duplicate and transmit materials using copy and fax machines.
• Sort and route mail.
• Prepare time-and-leave forms and arrange and process reimbursement for travel.
• Assist with training activities as needed and provide backup for other unit administrative assistants.
• Maintain a system for progress updates and develop and maintain forms, case files, and reports.
• Enter data into IMPACT and other electronic programs and systems.
• Provide program and agency information and refer people to community resources when appropriate.
• Attend work on a regular and predictable schedule in accordance with agency leave policy, perform other assigned duties, and demonstrate respect for cultural diversity among coworkers and work-related contacts.
• When needed, assist DFPS caseworkers in monitoring children without placement and ensuring their safety and needs are met during stays at office or community locations.

Benefits

• 100% paid health insurance for the employee and 50% paid for eligible family members.
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save through 401(k) and 457 plans.
• Paid vacation, holidays, and sick leave.
• Optional dental, vision, and life insurance at rates described as lower than most private plans.
• Flexible spending accounts for health and dependent care.
• Employee discounts on gym memberships, electronics, and entertainment.
• Potential eligibility for Public Service Loan Forgiveness.
• Overtime compensation may be earned when work outside the normal schedule is required.