Administrative Assistant

Jefferson Health Plans•Philadelphia, PA

12d•Onsite

About The Position

Performs clerical, administrative, and general office duties, including transcription, typing, record and file maintenance, mail distribution, and telephone reception. Provides secretarial services to a middle- or upper-level management position or department. The role requires understanding the supervisor’s job and methods of operation, as well as knowledge of department and/or Hospital or University operations and procedures.

Requirements

High school diploma or GED.
Effective communication skills, including accurately transmitting, receiving, and interpreting ideas, information, and needs.
Ability to work constructively and collaboratively with a variety of individuals and groups.
Knowledge of customer service concepts and ability to meet or exceed customer needs and expectations.
Ability to adapt to change and changing environments.
Ability to manage multiple concurrent objectives, projects, groups, or activities and prioritize time effectively.
Accuracy and attention to detail when processing information.
Knowledge of and ability to use office electronic calendaring software and capabilities.
Knowledge of problem-solving approaches and ability to recognize, anticipate, and resolve organizational, operational, or process problems.
Proficiency in secretarial skills and experience with computers and standard office software applications.
Knowledge of PowerPoint is required.
Ability to lift and carry 25 pounds; frequent sitting, standing, and keyboard use.

Nice To Haves

Bachelor’s degree.
Two years of experience in an administrative role.

Responsibilities

Manage schedules and coordinate meetings, including supporting complex ongoing meeting processes, capturing minutes, and distributing updates and information.
Manage project plans, scheduling, and program reporting requirements.
Create accurate and timely correspondence, memos, presentations, and reports.
Answer incoming calls, greet visitors and guests, and direct them as appropriate.
Screen incoming communications, take and deliver accurate messages, respond to requests by gathering and providing information, and refer non-routine calls to appropriate staff.
Schedule appointments and coordinate arrangements for meetings and conferences.
Interact with co-workers, visitors, and other staff consistent with Jefferson’s values.

Benefits

Medical insurance, including prescription coverage.
Supplemental insurance.
Dental insurance.
Vision insurance.
Life and AD&D insurance.
Short- and long-term disability coverage.
Flexible spending accounts.
Retirement plans.
Tuition assistance.
Voluntary benefits, including access to group insurance rates and discounts.
Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service.
Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time.