Administrative Assistant

Thrivent•Camp Hill, PA
•Onsite

About The Position

The Administrative Assistant provides administrative support to Fusion Financial Group and contributes to the member experience through a friendly, upbeat approach. The role supports the practice’s daily operations, including answering phones, greeting members, handling postal mail and practice email, ordering supplies, using Thrivent Financial systems and programs to support client relations, and completing other administrative tasks as assigned. The position reports to and is employed by Fusion Financial Group. It is an in-person position, scheduled for 30–40 hours per week, at $20 per hour.

Requirements

  • Previous administrative or secretarial experience is desired.
  • Strong technical computer aptitude and knowledge of business tools such as Microsoft Word, Excel, and PowerPoint, or the ability to learn.
  • Ability to handle multiple tasks and maintain high-quality work while experiencing frequent interruptions.
  • Ability to maintain the integrity of sensitive and confidential information.
  • Basic understanding of the organization’s products and services and of Thrivent Financial.
  • Competencies include planning and organizing, customer focus, communication, interpersonal skills, teamwork and collaboration, and adaptability/flexibility.
  • Background verification is part of the recruiting and hiring process.
  • Fingerprints will be submitted to the Federal Bureau of Investigation for review against nationwide fingerprint records.

Nice To Haves

  • Previous administrative or secretarial experience.

Responsibilities

  • Manage calendars and scheduling for two senior partners.
  • Handle incoming telephone calls and respond to requests for information.
  • Perform routine administrative duties, including maintaining office supplies and processing mail.
  • Prepare or coordinate routine correspondence, reports, and special projects.
  • Support projects, administer various programs, and perform processing functions as needed.
  • Update the contact management system with client/member contact and preference information.
  • Assist Financial Advisors with preparation and follow-up for client/member meetings.
  • Provide backup support to other staff members for tasks that do not require licensing or registration.
  • Complete other miscellaneous tasks as assigned.
  • Work with all roles on the team, represent the organization when working with external clients, and cultivate and maintain relationships with outside organizations.
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