Administrative Assistant/customer Relations

Aston Carter • Mandan, ND

14h • $40,800 - $46,920 • Onsite

About The Position

Aston Carter is hiring an Administrative Assistant / Customer Service Associate to support customer accounts, order processing, and general administrative functions. The position is based on-site in Mandan, North Dakota, and is suited to an organized, detail-oriented person who is comfortable communicating with customers and managing multiple priorities. This is a permanent position. The listed annual pay range is $40,800 to $46,920; individual compensation depends on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Requirements

• Experience in customer service, administration, order entry, inside sales, or a similar area.
• Strong communication and organizational skills.
• High attention to detail and accuracy.
• Comfort with Microsoft Excel and office software.
• Ability to multitask in a fast-paced environment.
• Dependability and a customer-focused approach.
• Ability to work on-site in Mandan, North Dakota.

Responsibilities

• Enter and process customer orders.
• Communicate with customers by phone and email.
• Make outbound calls to follow up on customer needs.
• Provide order and account updates.
• Maintain accurate customer records and documentation.
• Coordinate with internal teams to resolve customer questions or issues.
• Assist with data entry and general administrative duties.
• Track open items and follow through to resolution.

Benefits

• 401(k)
• Paid time off (PTO)
• Paid holidays
• Life insurance
• Medical insurance
• Dental insurance
• Vision insurance
• Employee stock ownership plan (ESOP)

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed