Administrative Assistant Jobs in Frisco, PA

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Administrative Assistant

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About The Position

We are looking for an experienced Administrative Assistant to support the daily operations of a US insurance agency. The ideal candidate has a strong background in insurance policy servicing, is proficient in Applied Epic, and can efficiently manage administrative tasks while maintaining excellent communication with clients, carriers, and internal teams. This is a remote position for candidates based in Pampanga or nearby areas, working graveyard shifts aligned with New York business hours.

Requirements

  • 3 years of experience is a must.
  • Experience working at SWAK BPO
  • Location must be in Pampanga or near Pampanga
  • US insurance agency/brokerage experience is a must.
  • Must know how to use the management system called Applied Epic.
  • Strong internet connectivity
  • Willing to work on the Graveyard shift.
  • Or comfortable to work the same hours as NY.

Nice To Haves

  • Language- Chinese Mandarin and/or cantonese
  • Managerial roles responsible for managing and training these staff

Responsibilities

  • Lossrun request
  • Policy request
  • Cancellation request to carrier
  • Renewal follow-up
  • COI request
  • Simple endorsement
  • File Claims
  • Renewal quote release
  • Billing inquiry and online payment process
  • Reinstatement request on nonpay cancellations
  • Recommendation follow-up
  • Rate carriers

Benefits

  • HMO Coverage: HMO for the employee plus one (1) qualified dependent
  • Leave Credits
  • Government-Mandated Benefits

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

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