Administrative Assistant / Front Desk Receptionist

Preferred Physical Therapy • Glendale, AZ

7d • $18 - $22 • Onsite

About The Position

Preferred Physical Therapy is seeking an enthusiastic, dependable, and dedicated Administrative Assistant to provide tactical support to the team, improve efficiency and key performance indicators, and help the company achieve its mission of helping people make better decisions about their health. The role supports the company’s growth as an outpatient orthopedic physical therapy provider in Arizona.

The Administrative Assistant helps operate the office and support patients through communications, appointment scheduling, check-in, insurance verification, authorizations, patient setup, and documentation follow-up. The position is in person and part time, working 20–25 hours per week, Monday through Friday. The posting lists compensation as both $18–$22 per hour under “Benefits in Kind” and $14–$16 per hour under “Salary.”

Requirements

• Strong interpersonal and organizational skills.
• Exceptional oral and written communication skills.
• Ability to keep up with computer technologies.
• Proficiency navigating PC or Mac operating systems, Infusionsoft CRM software, Microsoft Word, Excel, and PowerPoint, and Google tools including Gmail and Google Drive.
• Genuine interest in helping people.
• Ability to learn enthusiastically, thrive in a fast-paced environment, and adapt to changing demands.
• Self-starter who needs little oversight and performs tasks with urgency.
• Attention to detail.
• Ability to formulate strategies quickly and find fulfillment in completing work well.
• Initiative in seeking opportunities to improve or contribute.
• Willingness to welcome performance evaluations as a means of developing skills.
• Interest in a work environment free of gossip, drama, and ego.

Responsibilities

• Provide administrative support to ensure efficient office operations.
• Answer phone calls, schedule follow-up appointments, and support patients at check-in.
• Perform administrative duties such as filing, typing, and scanning.
• Communicate politely and professionally by phone, email, and mail.
• Support the team with organizational and communication-related tasks.
• Answer questions and requests by providing information.
• Maintain supplies inventory by checking stock, anticipating needs, and placing and expediting orders.
• Verify insurance coverage and obtain patient authorizations.
• Initiate, modify, and accurately complete new patient setup.
• Follow up on documentation, including referrals, scripts, evaluation reports, and Medicare certification documents.
• Contribute to team efforts by completing related tasks as needed.

Benefits

• Paid time off for full-time employees, including paid holidays and sick/personal leave; PTO is to be negotiated.
• Monthly cash bonuses for employees who meet company sales and revenue goals.
• Growth and development opportunities, including continuing education courses, employee development training, and potential advancement for employees who perform their duties with excellence.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed