Corporate Administrative Assistant

CROSSROADS FORD INC•Wake Forest, NC

About The Position

The Corporate Administrative Assistant provides multi-company administrative and clerical support for Crossroads Automotive Group in Wake Forest, North Carolina. The role supports managers and supervisors with communications, document preparation, scheduling, data entry, reception, and general office tasks. The assistant is expected to maintain confidentiality and demonstrate behaviors consistent with the company's Vision, Mission, and Values in interactions with customers, co-workers, and suppliers, while following company policies, procedures, and safety standards. Other duties may be assigned by management as needed to fulfill the company's needs.

Requirements

  • High school diploma generally required.
  • Knowledge of administrative and clerical procedures.
  • Knowledge of computers and relevant software applications.
  • Knowledge of customer service principles and practices.
  • Proficient keyboard skills in Microsoft and Excel.

Responsibilities

  • Maintain confidentiality.
  • Answer telephone calls and direct them professionally and appropriately.
  • Take and relay messages.
  • Greet people entering the organization and direct them to the correct destination.
  • Handle requests for information and data.
  • Perform general clerical duties, including photocopying, faxing, and mailing.
  • Prepare and modify correspondence, reports, drafts, memos, and emails as needed.
  • Schedule and coordinate meetings, appointments, and travel arrangements for managers or supervisors as needed.
  • Prepare meeting agendas and schedules as needed.
  • Maintain knowledge of staff movements in and out of the organization when necessary.
  • Provide general administrative and clerical support.
  • Use computers and perform data entry.
  • Tidy and maintain the reception area.
  • Demonstrate behaviors consistent with the company's Vision, Mission, and Values in interactions with customers, co-workers, and suppliers.
  • Adhere to company policies, procedures, and safety standards.
  • Perform other duties assigned by management to fulfill the company's needs.

Benefits

  • Work-life balance with weekends off.
  • Employee discounts on vehicles, parts, and service.
  • Comprehensive benefits package including medical, dental, and vision coverage; short-term and long-term disability; employer-paid basic life insurance; and additional voluntary life insurance.
  • 401(k) with employer match.
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