Administrative Assistant

AMH • Westerville, OH

24d • $21 - $22

About The Position

AMH is seeking a dedicated Administrative Assistant to support daily departmental tasks using a working knowledge of company policies and procedures. The position handles incoming calls and mail, routes or resolves inquiries, processes payments, greets office visitors, maintains office supplies, and supports the property management team with unlicensed activity. It also involves coordinating tenant transactions, assisting with tenant access and the Rently process, and maintaining records and reports.

Requirements

• High school diploma or GED required.
• Minimum of 2 years of experience in an administrative support function is beneficial.
• Intermediate knowledge of Microsoft Office is essential.
• Solid verbal, written, and presentation skills.
• Excellent customer, quality, and results orientation.
• Ability to interact effectively at all levels.
• Ability to be an effective member of project teams.

Nice To Haves

• Experience in leasing, real estate, property management, or a related industry is preferred.

Responsibilities

• Greet guests, visitors, and callers; route and resolve information requests from internal and external customers within scope; direct more complex inquiries to the appropriate staff member or management.
• Coordinate day-to-day tenant transactions and maintain, audit, and report fund management related to move-ins, move-outs, initial rent, deposits, and outstanding move-in funds.
• Assist the property management team with unlicensed activity.
• Assist with tenant access and the Rently process as directed by management.
• Prepare and maintain data-entry requests, including paper and electronic document filing and archiving in various database systems.
• Review, prepare, and deliver routine and ad-hoc reports for management.
• Ensure adequate office supplies and order supplies as needed.
• Answer incoming phone calls, resolve issues or direct them to appropriate partners, review and route incoming mail, prepare outgoing mail, process payments, and greet in-office visitors.

Benefits

• Medical, dental, and vision insurance participation opportunities.
• Flexible spending accounts and/or health savings accounts.
• Dependent savings accounts.
• 401(k) with company matching contributions.
• Employee stock purchase plan.
• Tuition reimbursement program.
• Nine paid holidays per year.
• Paid time off accrual of 0.0577 hours per hour worked, up to a maximum of 120 hours per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED