Administrative Assistant Jobs in Frisco, PA

About The Position

Requirements

• High school diploma or GED required.
• Strong knowledge of Microsoft Office and the Internet.
• Knowledge of office machines, including copier, fax, scanner, and printer.
• Communicate effectively with customers, coworkers, employees, and vendors, including by email and telephone.
• Meet commitments and deadlines; process work accurately; and complete documentation and reports promptly.
• Organize and prioritize numerous tasks and complete them under time constraints; stay focused under pressure.
• Maintain a high level of mental effort while handling a high volume of tasks and other essential duties.
• Interact professionally and use interpersonal skills to communicate and follow instructions with diverse customers, employees, and vendors, with ordinary courtesy and tact.
• Hold a standard operator’s license and be able to drive company vehicles.
• Be open to new procedures, technology, and structure.

Nice To Haves

• A two-year degree from a college or school, or at least three years of related experience and/or training, is preferred.

Responsibilities

• Answer, screen, forward, and otherwise handle calls on the multi-line Cisco IP telephone system; provide information, take messages, and schedule appointments.
• Greet visitors, determine the purpose of their visit, and direct or escort them to destinations.
• Maintain and communicate staff members’ vicinity and availability to employees and appropriate guests.
• Sort, open, and deliver mail.
• Prepare daily bank deposits of customer receipts and take deposits to the bank.
• Submit monthly sales and product-support meeting reports to the corporate office.
• Update and install service software from MTEC vendors.
• Research Aging Reports and submit feedback to the Branch Manager.
• Assist with weekly inventory by printing reports and resolving discrepancies.
• Assist the Sales department with paperwork, rental contracts in Equip, customer billing, and call-frequency updates.
• Order office supplies and assist employees with completing and submitting expense reports.
• Assist the Service Department with recording fuel purchases for service trucks.
• Assist Corporate with annual vehicle registration and renewals.
• Help organize customer and employee events, including retirement parties and open houses.
• Arrange employee travel, including airline flights and hotels.
• Manage MTEC customer accounts and convert customer accounts to PowerPlan.
• Generate monthly customer account reports for the Branch Manager.
• Follow up with customers on past-due invoices and provide requested information.
• Partner with corporate John Deere Credit and support customers with receivable accounts.
• Provide weekly updates on restricted PowerPlan customer accounts and help customers reconcile accounts and resolve issues.
• Receive customer payments and post them promptly to the proper accounts.
• Manage and reconcile the petty cash checking account and submit a report to the corporate MTEC office.
• Request W9 and sales tax-exempt Form 13 documentation from new vendors and customers.
• Code invoices and send them to Corporate.
• Perform other duties assigned and directed by corporate management within the company’s objectives.