CLINICAL Administrative Assistant

University Hospitals•Parma, OH

About The Position

The Clinical Administrative Assistant provides safe, efficient, age-specific clinical, reception, communication, and guest-relations support using verbal, electronic, and written techniques to maintain operations in the assigned area. This is a part-time role at Parma Medical Center, scheduled for 20 hours per week from 6:00 a.m. to 2:30 p.m., with no weekends or holidays.

Requirements

  • High school equivalent or GED.
  • At least 1 year of experience in a clinical setting with secretarial experience, or at least 1 year of experience in secretarial work.
  • Strong interpersonal, written, and verbal communication skills, along with organizational skills and a strong work ethic.
  • Ability to complete tasks with minimal supervision.
  • Ability to de-escalate tense situations calmly and constructively.
  • Computer proficiency and ability to grow and adapt to new technologies.

Responsibilities

  • Maintain patient records in written and/or electronic format.
  • Facilitate communication and efficient unit or department operations.
  • Order supplies.
  • Demonstrate knowledge and use of available resources and communication tools.
  • Maintain awareness and control of the reception desk and surrounding area.
  • Build positive relationships and maintain a professional demeanor with patients, customers, and coworkers.
  • Take responsibility for self-development and support a learning environment.
  • Display commitment to the hospital’s mission and values.
  • Perform other duties as assigned.
  • Comply with all policies and standards.
  • Follow department-provided orientation documentation for specific duties and responsibilities.
  • Safely and securely maintain protected health information (PHI), following annual training, the UH Code of Conduct, and applicable policies and procedures.
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