Clinical Administrative Assistant

Easterseals PORT•Statesville, NC
•Onsite

About The Position

Easterseals PORT Health is seeking a Clinical Administrative Assistant to support the EMPOWER Program in Statesville, North Carolina. The role works closely with providers on medication management, scheduling, follow-ups, prior authorizations, sample logs, entering vitals, uploading lab results, and responding to calls about medication management. The position is full-time, 40 hours per week, on-site, with pay of $18–$22 depending on experience. CNA experience is preferred but not required.

Requirements

  • Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Strong organizational skills and clear communication.
  • High attention to detail and follow-through.
  • Ability to handle sensitive situations with professionalism and discretion.
  • Valid driver's license, good driving record, and insurability.

Nice To Haves

  • CNA qualification.
  • Two or more years of administrative or office support experience.

Responsibilities

  • Support providers with medication management, scheduling, follow-ups, and prior authorizations.
  • Manage sample logs, enter vitals, and upload lab results.
  • Receive calls about medication management.
  • Serve as a professional and courteous first point of contact for providers.
  • Answer and direct incoming phone calls with professionalism, discretion, and sound judgment.
  • Sort and distribute incoming mail and packages and prepare outgoing mail.
  • Monitor and replenish postage meter funds.
  • Order and maintain office and breakroom supplies.
  • Copy and bind meeting materials and complete mail merges as needed.
  • Foster a positive, collaborative team environment rooted in accountability, commitment, and caring.

Benefits

  • Generous paid time off and holidays.
  • Medical, dental, and vision coverage, plus a flexible spending account.
  • Life and disability insurance.
  • 403(b) retirement plan.
  • Employee Assistance Program and legal services.
  • Professional development and training opportunities, including AHEC where applicable.
  • Public Service Loan Forgiveness eligibility where applicable.
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