Case Manager in Training
Morgan & Morgan • Jackson, MS2d
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Case Manager in Training
Morgan & Morgan•Jackson, MS
About The Position
Morgan & Morgan is seeking a Case Manager in Training to work as a floater in an office, training and supporting several attorneys and case staff on rotation. The position prepares the successful candidate for an eventual move into a Case Manager role. The work involves opening client files, communicating with clients, collecting and organizing case information and documents, and recording activity in case management software.
Requirements
- High school diploma or GED required; college preferred.
- Ability to communicate effectively with clients.
- Ability to adapt in an ever-changing environment and handle multiple priorities.
- Excellent oral communication skills and an outgoing personality.
- Ability to multitask and learn quickly.
- Ability to thrive in a team environment.
- Reliability and dependability.
- Excellent comprehension and critical-thinking skills.
- Ability to type at least 35 WPM with excellent writing skills while navigating multiple software applications.
Nice To Haves
- College education is preferred.
Responsibilities
- Make an initial call to clients after they sign to obtain information needed to open their files.
- Accept inbound calls and make outbound calls to clients as needed.
- Request coverage follow-up from the coverage team.
- Transfer cases to Case Managers once files are opened.
- Create new files and enter relevant information into case management software.
- Enter new roles in the system.
- Request police reports.
- Mail HIPAA forms to clients.
- Email welcome packets to clients or mail them when no email address is on file.
- Document all activity in the system.
- Add insurance information and police report numbers to files.
- Request all documents needed from clients for their files.
- Upload necessary documents to client files.
Benefits
- Medical insurance for full-time employees.
- Dental insurance for full-time employees.
- 401(k) plan for full-time employees.
- Paid time off for full-time employees.
- Paid holidays for full-time employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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