Store Manager in Training

GNC Holdings • Colonial Hgts, VA

2d

About The Position

GNC's Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments to learn how to operate a store, drive results, and develop and lead a team. The role is intended as a fast track to management, with promotion from SMIT to Store Manager possible after a performance assessment at the end of 90 days. Selection does not guarantee promotion; eligibility depends on performance, available openings, and willingness to accept a promotion at any location in the designated market.

The SMIT helps lead and support store associates in delivering exceptional service and guidance, while overseeing daily store operations alongside a Store Manager or District Manager. The role represents GNC's brand and Live Well message, provides customers with product knowledge and tailored solutions, and supports sales, customer relationships, and repeat business. SMITs are expected to participate actively in training initiatives, projects, and goals supporting their development and potential promotion.

The role requires five days and 40 hours of work per week, with schedules varying by store location. Mall and strip-center SMITs have specified evening and weekend shifts; downtown SMITs have weekday lunch-hour coverage and may have an evening shift. SMITs must work at least one full Sunday per month and all major U.S. holidays when the store is open. The work involves standing or walking for up to eight hours, frequent reaching, bending, twisting, and repetitive hand motions, lifting and pushing/pulling items, climbing ladders, working in temperatures from 50 to 85 degrees, and computer use for up to 60% of the day.

Requirements

• Ability to stand or walk for up to eight hours a day.
• Ability to frequently reach, bend, and twist below the waist and above the shoulders.
• Ability to frequently perform repetitive hand-to-finger motions and reach with hands and arms.
• Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds.
• Ability to push or pull up to 20 pounds.
• Ability to climb ladders, reach, and bend.
• Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stockroom areas.
• Ability to use a computer for up to 60% of the workday.
• Availability to work five days and 40 hours per week, including applicable evening, weekend, Sunday, and major holiday shifts based on store location.
• For mall and strip-center stores, work at least two weeknights until closing, one weekend night, and one other night; strip-center SMITs must also work a full Saturday shift, and mall SMITs must work peak business days including Saturday and Sunday.
• For downtown stores, work during the weekday lunch hour from 11 a.m. to 2 p.m.; work one evening per week until closing if the store is open in the evening. Downtown SMITs are not required to work Saturdays.
• Work at least one full Sunday per month and all major U.S. holidays when the store is open.
• Willingness to accept a promotion at any location in the designated market is considered in promotion eligibility.

Responsibilities

• Learn and prepare to operate a retail store, drive results, and develop and lead a team.
• Lead, coach, and support the team in providing exceptional service and guidance to customers.
• Oversee daily store operations alongside a Store Manager or District Manager, including business performance and product management.
• Represent the GNC brand by providing expert product knowledge and promoting the Live Well message to customers.
• Participate actively in training initiatives, projects, and goals that support development and potential promotion.
• Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that drive sales and repeat business, including MYGNC Rewards.
• Achieve and exceed personal sales and productivity goals and help sales associates realize their sales potential.
• Build strong teams and demonstrate leadership and management skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
• Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
• Attend community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.
• Work five days and 40 hours per week and meet the schedule requirements for the assigned store type, including applicable evenings, weekends, Sundays, and holidays.

Benefits

• Eligible Distribution Center team members may earn additional performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards. This incentive applies to the Distribution Center team members described in the posting, not specifically to the SMIT role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed