Store Manager in Training

GNC Holdings•Louisville, KY

About The Position

GNC’s Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT participates in hands-on training and work assignments to learn how to operate a store, drive results, and develop and lead a team. The role is a fast track to management, but selection does not guarantee promotion. After 90 days, performance is assessed to determine eligibility for promotion, considering factors including performance, available openings, and willingness to accept a promotion at any location in the designated market. The SMIT supports daily store operations, business performance, product management, customer service, sales, and team development while representing GNC’s brand and “Live Well” message. The position involves retail work, including opening and closing the facility, cash handling, inventory counts, and deposits. SMITs are expected to work five days and 40 hours per week, with schedules that vary by store location and include evenings, weekends, and major U.S. holidays when the store is open. The work involves standing or walking for up to eight hours, frequent reaching, bending, twisting, and repetitive hand motions, lifting and pushing/pulling items, climbing ladders, and using a computer for up to 60% of the day.

Requirements

  • Ability to work five days and 40 hours per week.
  • Ability to work the schedule applicable to the store location, including specified evenings, weekends, and major U.S. holidays when the store is open.
  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions and reach with hands and arms.
  • Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
  • Ability to climb ladders, reach, and bend.
  • Ability to work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
  • Ability to use a computer for up to 60% of the workday.
  • Willingness to accept a promotion at any location in the designated market, if considered for promotion.

Responsibilities

  • Participate in training initiatives, projects, goals, and work assignments to prepare for promotion to Store Manager.
  • Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
  • Oversee daily store operations alongside a Store Manager or District Manager, including business performance and product management.
  • Support the store as a management team member and lead in accordance with GNC values and policies.
  • Represent the GNC brand by providing expert product knowledge and promoting the “Live Well” message to customers.
  • Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates reach their sales potential.
  • Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.

Benefits

  • Eligible Distribution Center team members who consistently exceed productivity expectations while maintaining quality and safety standards may earn additional performance-based incentive pay. This incentive opportunity is described for Distribution Center team members.
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