District Manager in Training - Dining Services

Healthcare Services Group•Kenner, LA

About The Position

Healthcare Services Group’s District Manager-in-Training program is an approximately 20-week, interactive training program combining hands-on and computer-based learning. The position prepares the associate to manage multiple dining services accounts in an assigned territory in accordance with company policies and procedures and federal and state requirements. The associate may need to perform the duties of a cook, prep cook, dietary aide, or dishwasher. The role includes developing and supporting staff, maintaining service quality and food safety, reviewing account operations and records, and serving as a liaison among facility administrators, account managers, and HCSG staff. Travel of up to 75% is required for account and facility visits and regional activities. The associate must be willing to relocate and live in the assigned market.

Requirements

High school diploma or equivalent.
Positive attitude and ability to follow oral and written instructions and perform routine, repetitive tasks daily.
Ability to complete regulatory compliance courses in sanitation and safety, identify issues, and implement necessary changes.
Ability to lead, direct, and support a team in a diverse environment, with highly developed interpersonal, analytical, and communication skills.
Successful P&L and budgetary management skills.
Exceptional organizational and time-management skills, with a proven track record of growing accounts.
Submit to a Motor Vehicle Check and maintain a valid driver's license.
Basic computer skills, including web-based reporting.
Comply with COVID-19 vaccination policies as required by state, local, and/or customer requirements.
Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds; stand, sit, bend, and walk for extended periods; and perform routine, repetitive tasks continuously.
Ability to work around cleaning products.
Willingness to relocate and live in the assigned market.
Travel availability of up to 75% for account and facility visits and regional activities.

Nice To Haves

Bachelor’s degree in management or a related field.
Two years of experience in quantity food production or service and personnel supervision.
Specialized training in Dining Services management and nutrition.

Responsibilities

Manage multiple accounts in an assigned territory in accordance with company policies and procedures and applicable federal and state requirements.
Perform the job assignments of a cook, prep cook, dietary aide, or dishwasher as necessary.
Provide leadership, support, and guidance to help staff meet dining services quality standards, inventory levels, food safety guidelines, and customer service expectations.
Conduct weekly building tours with the Account Manager and assess work quality using QCIs for documentation.
Maintain accurate records of income and expenditures, supplies, food, personnel, and equipment.
Run and review reports, approve payroll issues, review Employee Warning Notices, and assist with open enrollment by providing information and collecting applications and waivers as necessary.
Act as a liaison among building Account Managers, Administrators, and HCSG staff; communicate directives from administrators and HCSG operational leadership to managers.
Use protective gear where appropriate and train staff in safe, proper mixing and use of cleaning solutions.
Address equipment and cleaning-product needs or malfunctions promptly, and ensure established standards, safety, and quality guidelines are met.
Follow infection-control and universal-precaution procedures, including proper reporting, isolation, and handwashing practices.
Lead training, quality-control procedures, and in-service training for housekeeping staff.
Maintain consistent attendance and punctuality.
Represent HCSG positively through courteous and cooperative interactions with supervisors, coworkers, and client staff.
Interact positively, pleasantly, and tactfully with residents, staff, and facility guests.
Travel to accounts and facilities and participate in regional activities, as required.

Benefits

Free telemedicine and prescription discount program.
Medical, dental, vision, and other supplemental health plans; availability depends on state.
Training and education opportunities, with a promotions-from-within philosophy.
Free Employee Assistance Programs for employees and their families, covering health, financial, and family services.
Employee Recognition Programs.
Going Beyond Assistance Fund for emergency, hardship, and disaster assistance to employees and their dependents or family members.
Paid holidays and vacation for eligible employees.
Early access to a portion of earnings through PNC EarnedIt.
Employee Stock Purchase Plan for eligible employees after two years of service.
Nationwide transfer opportunities.