District Manager in Training - Dining Services

Healthcare Services Group, Inc.•Kenner, LA

About The Position

Healthcare Services Group’s District Manager-in-Training program provides approximately 20 weeks of hands-on and computer-based training. The program prepares associates to manage multiple Dining Services accounts in an assigned territory in accordance with company policies and procedures and federal and state requirements. The role includes providing leadership and support to staff, maintaining accurate operational and financial records, communicating directives among facility and company teams, and ensuring quality, safety, and customer-service standards are met. The associate may also perform the duties of a cook, prep cook, dietary aide, or dishwasher as needed. Up to 75% travel is required for facility visits and regional activities, and the associate must be willing to relocate and live in the assigned market.

Requirements

High school diploma or equivalent.
Demonstrate a positive attitude, follow oral and written instructions, and perform routine, repetitive tasks daily.
Complete regulatory compliance courses in sanitation and safety, identify issues, and implement necessary changes.
Ability to lead, direct, and support a team in a diverse environment, with highly developed interpersonal, analytical, and communication skills.
Successful P&L and budgetary management skills.
Exceptional organizational and time-management skills, with a proven track record of growing accounts.
Submit to a Motor Vehicle Check and maintain a valid driver’s license.
Basic computer skills, including web-based reporting.
Comply with COVID-19 vaccination policies as required by state, local, and/or customer requirements.
Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds; stand, sit, bend, and walk for extended periods; and perform routine, repetitive tasks continuously.
Ability to work around cleaning products.
Willingness to relocate and live in the assigned market.

Nice To Haves

Bachelor’s degree in management or a related field.
Two years of experience in quantity food production or service and personnel supervision.
Specialized training in Dining Services management and nutrition.

Responsibilities

Manage multiple accounts in an assigned territory according to company policies and procedures and federal and state requirements.
Perform the job assignments of a cook, prep cook, dietary aide, or dishwasher as necessary.
Provide leadership, support, and guidance to help staff meet Dining Services quality standards, inventory levels, food safety guidelines, and customer-service expectations.
Conduct weekly building tours with the Account Manager to assess work quality and document findings using QCIs.
Maintain accurate records of income and expenditures, supplies, food, personnel, and equipment.
Run and review reports, approve payroll issues, review Employee Warning Notices, and assist with open enrollment by providing information and collecting applications and waivers as needed.
Serve as liaison among building Account Managers, Administrators, and HCSG staff, and communicate directives effectively to managers.
Use protective gear as appropriate; train staff in safe mixing and use of cleaning solutions; address equipment or cleaning-product needs and malfunctions promptly; and ensure safety, quality, and established standards are met.
Follow infection-control and universal-precaution policies and procedures, including proper reporting, isolation, and handwashing practices.
Lead training, quality-control procedures, and in-servicing of housekeeping staff.
Maintain consistent attendance and punctuality.
Represent HCSG positively by following instructions and interacting courteously and cooperatively with supervisors, coworkers, and client staff.
Interact positively, pleasantly, and tactfully with residents, staff, and facility guests.
Travel up to 75% for account and facility visits and regional activities.

Benefits

Free telemedicine and prescription discount program.
Medical, dental, vision, and other supplemental health plans; availability varies by state.
Training and development, including a promotions-from-within philosophy.
Free Employee Assistance Programs for employees and their families, covering health, financial, and family services.
Employee recognition programs.
Going Beyond Assistance Fund for emergency, hardship, and disaster assistance to employees and their dependents or family members.
Paid holidays and vacation for eligible employees.
Early access to a portion of earnings through PNC EarnedIt.
Employee Stock Purchase Plan available to eligible employees after two years of service.
Nationwide transfer opportunities.