District Manager in Training - Dining Services

Healthcare Services Group, Inc.•Oxford, MS

About The Position

Healthcare Services Group (HCSG) is hiring a District Manager in Training for Dining Services. The approximately 20-week program combines hands-on and computer-based training to prepare the associate to manage multiple accounts in an assigned territory in accordance with company policies and procedures and federal and state requirements. The role also requires the ability to perform the work of a cook, prep cook, dietary aide, and dishwasher as necessary. The position provides leadership and support to staff to meet Dining Services standards for quality, inventory, food safety, and customer service. It includes visiting facilities, reviewing work quality, maintaining operational and financial records, reviewing reports and payroll issues, and communicating between account managers, facility administrators, and HCSG leadership. The role requires travel of up to 75% for facility visits and regional activities, as well as willingness to relocate and live in the assigned market.

Requirements

A high school diploma or equivalent is required.
Demonstrate a positive attitude, follow oral and written instructions, and perform routine, repetitive tasks daily.
Ability to complete regulatory compliance courses in sanitation and safety, identify issues, and implement necessary changes.
Ability to lead, direct, and support a team in a diverse environment, with highly developed interpersonal, analytical, and communication skills.
Successful P&L and budgetary management skills.
Exceptional organizational and time-management skills and a proven track record of growing accounts.
Submit to a Motor Vehicle Check and maintain a valid driver’s license.
Basic computer skills, including web-based reporting.
Comply with COVID-19 vaccination policies as required by state, local, and/or customer requirements.
Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds; stand, sit, bend, and walk for extended periods.
Ability to perform routine, repetitive tasks continuously and work around cleaning products.
Willingness to relocate and live in the assigned market.

Nice To Haves

Bachelor’s degree in management or a related field preferred.
Two years of experience in quantity food production or service and personnel supervision desired.
Specialized training in Dining Services management and nutrition is desirable.

Responsibilities

Manage multiple accounts in an assigned territory according to policies and procedures and federal and state requirements.
Perform the job assignments of the cook, prep cook, dietary aide, and dishwasher as necessary.
Provide leadership, support, and guidance to staff to ensure Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations are met.
Conduct weekly building tours with the Account Manager and assess work quality using QCIs for documentation.
Maintain accurate records of income and expenditures, supplies, food, personnel, and equipment.
Run and review reports, approve payroll issues, review Employee Warning Notices, and assist with open enrollment by providing information and collecting applications and waivers as necessary.
Act as a liaison between building Account Managers, Administrators, and HCSG staff, and communicate directives effectively to managers.
Use appropriate protective gear and train staff in safe and proper mixing and use of cleaning solutions.
Address equipment and cleaning product needs or malfunctions in a timely manner and ensure established standards, safety, and quality guidelines are met.
Follow infection control and universal precautions policies and procedures, including proper reporting, isolation, and handwashing procedures.
Lead training, quality control procedures, and in-servicing of housekeeping staff.
Maintain consistent attendance and punctuality.
Represent HCSG positively by following instructions and being courteous and cooperative with supervisors, co-workers, and client staff.
Interact positively, pleasantly, and tactfully with residents, staff, and facility guests.
Travel up to 75% for account and facility visits and regional activities.

Benefits

Free telemedicine and prescription discount program.
Medical, dental, vision, and other supplemental health plans; availability is based on state.
Training and development, with a promotions-from-within philosophy.
Free employee assistance programs for employees and their families, including health, financial, and family services.
Employee recognition programs.
Going Beyond Assistance Fund providing emergency, hardship, and disaster assistance to employees and their dependents or family members.
Paid holidays and vacation for eligible employees.
Early access to a portion of earnings through PNC EarnedIt.
Employee Stock Purchase Plan available to eligible employees after two years of service.
Nationwide transfer opportunities.