District Manager in Training - Dining Services

Healthcare Services Group•Voorhees, NJ

About The Position

Healthcare Services Group’s District Manager-in-Training program is an approximately 20-week interactive program combining hands-on and computer-based training. The role prepares the associate to manage multiple Dining Services accounts in an assigned territory in accordance with company policies, procedures, and applicable federal and state requirements. The position includes supporting account operations, staff development, reporting, communication, safety, and customer and resident experience. Travel of up to 75% is required for facility visits and regional activities, and the associate must be willing to relocate and live in the assigned market.

Requirements

High school diploma or equivalent required.
Positive attitude and ability to follow oral and written instructions and perform routine, repetitive tasks daily.
Ability to complete regulatory compliance courses in sanitation and safety, identify issues, and implement necessary changes.
Ability to lead, direct, and support a team in a diverse environment.
Highly developed interpersonal, analytical, and communication skills.
Successful P&L and budgetary management skills.
Exceptional organizational and time-management skills, with a proven track record of growing accounts.
Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
Basic computer skills, including web-based reporting.
Must comply with COVID-19 vaccination policies as required by state, local, and/or customer requirements.
Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds; stand, sit, bend, and walk for extended periods; perform routine repetitive tasks continuously; and work around cleaning products.
Willingness to relocate and live in the assigned market.

Nice To Haves

Bachelor’s degree in management or a related field preferred.
Two years of experience in quantity food production/service and personnel supervision desired.
Specialized training in Dining Services management and nutrition desirable.

Responsibilities

Manage multiple accounts in an assigned territory according to company policies and procedures and federal and state requirements.
Be able to perform cook, prep cook, dietary aide, and dishwasher job assignments as needed.
Provide leadership, support, and guidance to help staff meet Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations.
Conduct weekly building tours with the Account Manager and assess work quality using QCIs for documentation.
Maintain accurate records of income and expenditures, supplies, food, personnel, and equipment.
Run and review reports, approve payroll issues, review Employee Warning Notices, and assist with open enrollment by providing information and collecting applications and waivers as needed.
Act as a liaison among building Account Managers, Administrators, and HCSG staff, and communicate directives effectively to managers.
Use appropriate protective gear; train staff in safe and proper mixing and use of cleaning solutions; and address equipment or cleaning product needs and malfunctions in a timely manner.
Ensure established standards, safety, and quality guidelines are met; follow infection control and universal precautions, including reporting, isolation, and handwashing procedures.
Lead training, quality control procedures, and in-servicing of housekeeping staff.
Maintain consistent attendance and punctuality.
Represent HCSG positively by following instructions and being courteous and cooperative with supervisors, coworkers, and client staff.
Interact positively, pleasantly, and tactfully with residents, staff, and facility guests.
Travel to accounts and facilities and participate in regional activities, with travel up to 75%.

Benefits

Medical, dental, vision, and other supplemental health plans, subject to availability by state.
Free telemedicine and prescription discount program.
Training and education opportunities, with a promotions-from-within philosophy.
Free Employee Assistance Programs for employees and their families, including health, financial, and family services.
Employee recognition programs.
Going Beyond Assistance Fund for emergency, hardship, and disaster assistance for employees and eligible family members or dependents.
Paid holidays and vacation for eligible employees.
Early access to a portion of earnings through PNC EarnedIt.
Employee Stock Purchase Plan available to eligible employees after two years of service.
Nationwide transfer opportunities.