District Manager in Training - Dining Services

Healthcare Services Group, Inc.•Jackson, MS

About The Position

Healthcare Services Group’s District Manager-in-Training program is an approximately 20-week interactive program combining hands-on and computer-based training. The role prepares associates to manage multiple Dining Services accounts in an assigned territory according to company policies, procedures, and federal and state requirements. The District Manager in Training may perform the duties of a cook, prep cook, dietary aide, or dishwasher as needed. The role provides leadership, support, and guidance to staff to help meet Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations. It includes regular building tours with Account Managers, reviewing quality, maintaining operational and personnel records, reviewing reports and payroll issues, and communicating between facility leadership and HCSG staff. The position requires travel of up to 75% for account and facility visits and regional activities, and willingness to relocate and live in the assigned market.

Requirements

High school diploma or equivalent required.
Positive attitude and ability to follow oral and written instructions and perform routine, repetitive tasks daily.
Ability to complete regulatory compliance courses in sanitation and safety, identify issues, and implement necessary changes.
Ability to lead, direct, and support a team in a diverse environment, with highly developed interpersonal, analytical, and communication skills.
Successful P&L and budgetary management skills.
Exceptional organizational and time-management skills, with a proven track record of growing accounts.
Must submit to a Motor Vehicle Check and maintain a valid driver's license.
Basic computer skills, including web-based reporting.
Must comply with COVID-19 vaccination policies as required by state, local, and/or customer requirements.
Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds; stand, sit, bend, and walk for extended periods; and perform routine, repetitive tasks continuously.
Ability to work around cleaning products.
Willingness to relocate and live in the assigned market.

Nice To Haves

Bachelor’s degree in management or a related field preferred.
Two years of experience in quantity food production or service and personnel supervision desired.
Specialized training in Dining Services management and nutrition desirable.

Responsibilities

Manage multiple accounts in an assigned territory according to policies, procedures, and federal and state requirements.
Perform cook, prep cook, dietary aide, and dishwasher job assignments as necessary.
Provide leadership, support, and guidance to staff to meet Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations.
Conduct weekly building tours with Account Managers and assess work quality using QCIs for documentation.
Maintain accurate records of income and expenditures, supplies, food, personnel, and equipment.
Run and review reports, approve payroll issues, review Employee Warning Notices, and assist with open enrollment by providing information and collecting applications and waivers as necessary.
Act as liaison between building Account Managers, Administrators, and HCSG staff, and communicate directives from administrators and HCSG operational leadership to managers.
Use protective gear as appropriate and train staff in safe and proper mixing and use of cleaning solutions.
Address equipment and cleaning-product needs or malfunctions promptly, and ensure established standards, safety, and quality guidelines are met.
Follow infection control and universal precautions policies and procedures, including proper reporting, isolation, and handwashing procedures.
Lead training, quality-control procedures, and in-servicing of housekeeping staff.
Maintain consistent attendance and punctuality.
Represent HCSG positively by following instructions and being courteous and cooperative with supervisors, coworkers, and client staff.
Interact positively, pleasantly, and tactfully with residents, staff, and facility guests.
Travel for account and facility visits and regional activities, up to 75%.

Benefits

Free telemedicine and prescription discount program.
Medical, dental, vision, and other supplemental health plans; availability varies by state.
Employee Assistance Programs providing free access for employees and their families to health, financial, and family services.
Employee recognition programs.
Going Beyond Assistance Fund for emergency, hardship, and disaster assistance to employees and their dependents or family members.
Paid holidays and vacation for eligible employees.
Early access to a portion of earnings through PNC EarnedIt.
Employee Stock Purchase Plan for eligible employees after two years of service.
Nationwide transfer opportunities.
Training, education, and promotion-from-within opportunities.