District Manager in Training - Dining Services

Healthcare Services Group, Inc.•Voorhees Township, NJ

2d•$80,000 - $85,000

About The Position

Healthcare Services Group’s District Manager-in-Training program provides approximately 20 weeks of interactive, hands-on and computer-based training. The role prepares associates to manage multiple Dining Services accounts in an assigned territory in accordance with company policies and procedures and federal and state requirements. The position may require performing the work of a cook, prep cook, dietary aide, or dishwasher as needed. The District Manager in Training provides leadership, support, and guidance to staff to help ensure Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations are met. The role involves conducting weekly building tours with Account Managers, maintaining operational and financial records, reviewing reports and payroll issues, and communicating between building Account Managers, administrators, and HCSG staff. Travel of up to 75% is required for facility visits and regional activities. The role requires willingness to relocate and live in the assigned market.

Requirements

High school diploma or equivalent required.
Positive attitude and ability to follow oral and written instructions and perform routine, repetitive tasks daily.
Must be able to complete regulatory compliance courses in sanitation and safety, identify issues, and implement necessary changes.
Ability to lead, direct, and support a team in a diverse environment, with highly developed interpersonal, analytical, and communication skills.
Successful P&L and budgetary management skills.
Exceptional organizational and time-management skills, with a proven track record of growing accounts.
Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
Basic computer skills, including web-based reporting.
Must comply with COVID-19 vaccination policies as required by state, local, and/or customer requirements.
Must be able to lift and carry up to 50 pounds and push and pull up to 50 pounds; stand, sit, bend, and walk for extended periods; and perform routine, repetitive tasks continuously.
Must be able to work around cleaning products.
Must be willing to relocate and live in the assigned market.

Nice To Haves

Bachelor’s degree in management or a related field preferred.
Two years of experience in quantity food production or service and personnel supervision desired.
Specialized training in Dining Services management and nutrition desirable.

Responsibilities

Manage multiple accounts in an assigned territory according to company policies and procedures and federal and state requirements.
Perform the job assignments of a cook, prep cook, dietary aide, and dishwasher as necessary.
Provide leadership, support, and guidance to ensure staff meet Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations.
Conduct weekly building tours with the Account Manager to assess work quality using QCIs for documentation.
Maintain accurate records of income and expenditures, supplies, food, personnel, and equipment.
Run and review reports, approve payroll issues, review Employee Warning Notices, and assist with or participate in open enrollment by providing information and collecting applications and waivers as necessary.
Act as liaison between building Account Managers, administrators, and HCSG staff.
Communicate directives effectively to managers from administrators and HCSG operational leadership.
Use appropriate protective gear and train staff in safe handling and mixing of cleaning solutions while observing safety precautions.
Address equipment or cleaning-product needs and malfunctions in a timely manner, and ensure established safety and quality guidelines are met.
Follow infection-control and universal-precautions policies and procedures, including proper reporting, isolation, and handwashing procedures, to maintain a sanitary environment.
Lead training, quality-control procedures, and in-service sessions for housekeeping staff.
Maintain consistent attendance and punctuality.
Represent HCSG positively by following instructions and being courteous and cooperative with supervisors, coworkers, and client staff.
Interact with residents, staff, and facility guests in a positive, pleasant, and tactful manner.
Travel up to 75% for account and facility visits and participation in regional activities.

Benefits

Free telemedicine and prescription discount program.
Medical, dental, vision, and other supplemental health plans; availability depends on state.
Training and development, with promotion-from-within opportunities.
Free Employee Assistance Programs for employees and their families, including health, financial, and family services.
Employee recognition programs.
Going Beyond Assistance Fund for emergency, hardship, and disaster assistance to employees and their dependents or family members.
Paid holidays and vacation for eligible employees.
Early access to a portion of earnings through PNC EarnedIt.
Employee Stock Purchase Plan available to eligible employees after two years of service.
Nationwide transfer opportunities.