District Manager in Training - Dining Services

Healthcare Services Group•Mobile, AL

About The Position

Healthcare Services Group’s District Manager-In-Training program is an approximately 20-week interactive program combining hands-on and computer-based training. The role prepares associates to manage multiple Dining Services accounts in an assigned territory according to company policies and procedures and federal and state requirements. The associate may need to perform the duties of a cook, prep cook, dietary aide, and dishwasher. The role provides leadership, support, and guidance to staff to help meet quality, inventory, food safety, and customer service standards. It includes visiting facilities, assessing work quality, maintaining operational and personnel records, reviewing reports and payroll issues, and communicating between account managers, facility administrators, and HCSG leadership. The position requires up to 75% travel for facility visits and regional activities, as well as willingness to relocate and live in the assigned market.

Requirements

High school diploma or equivalent.
Positive attitude; ability to follow oral and written instructions and perform routine, repetitive tasks daily.
Ability to complete regulatory compliance courses in sanitation and safety, identify issues, and implement necessary changes.
Ability to lead, direct, and support a team in a diverse environment, with highly developed interpersonal, analytical, and communication skills.
Successful P&L and budgetary management skills.
Exceptional organizational and time-management skills, with a proven track record of growing accounts.
Submit to a Motor Vehicle Check and maintain a valid driver’s license.
Basic computer skills, including web-based reporting.
Comply with COVID-19 vaccination policies as required by state, local, and/or customer requirements.
Ability to lift and carry up to 50 pounds and push and pull up to 50 pounds.
Ability to stand, sit, bend, and walk for extended periods and perform routine, repetitive tasks continuously.
Ability to work around cleaning products.
Willingness to relocate and live in the assigned market.

Nice To Haves

Bachelor’s degree in management or a related field.
Two years of experience in quantity food production or service and personnel supervision.
Specialized training in Dining Services management and nutrition.

Responsibilities

Manage multiple accounts in an assigned territory according to company policies and procedures and federal and state requirements.
Perform the job assignments of a cook, prep cook, dietary aide, and dishwasher as necessary.
Provide leadership, support, and guidance to staff to ensure Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations are met.
Conduct weekly building tours with the Account Manager and assess work quality using QCIs for documentation.
Maintain accurate records of income and expenditures, supplies, food, personnel, and equipment.
Run and review reports, approve payroll issues, review Employee Warning Notices, and assist with open enrollment by providing information and collecting applications and waivers as necessary.
Act as liaison between building Account Managers, Administrators, and HCSG staff, and communicate directives effectively to managers.
Use protective gear as appropriate and train staff in safe, proper mixing and use of cleaning solutions.
Address equipment or cleaning-product needs and malfunctions in a timely manner.
Ensure established standards, safety, and quality guidelines are met; follow infection-control and universal-precautions policies, including reporting, isolation, and handwashing procedures.
Lead training, quality-control procedures, and in-servicing of housekeeping staff.
Maintain consistent attendance and punctuality.
Represent HCSG positively by following instructions and being courteous and cooperative with supervisors, coworkers, and client staff.
Interact positively, pleasantly, and tactfully with residents, staff, and facility guests.
Travel to accounts and facilities and participate in regional activities, with travel required up to 75%.

Benefits

Free telemedicine and prescription discount program.
Medical, dental, vision, and other supplemental health plans; availability depends on state.
Training, education, and promotion opportunities.
Free employee assistance programs for employees and their families, covering health, financial, and family services.
Employee recognition programs.
Going Beyond Assistance Fund for emergency, hardship, and disaster assistance to employees and their dependents or family members.
Paid holidays and vacation for eligible employees.
Early access to a portion of earnings through PNC EarnedIt.
Employee Stock Purchase Plan available to eligible employees after two years of service.
Nationwide transfer opportunities.