District Manager in Training - Dining Services

Healthcare Services Group, Inc.•Piscataway Township, NJ

2d•$80,000 - $85,000

About The Position

Healthcare Services Group’s District Manager-in-Training program is an approximately 20-week hands-on and computer-based training program that prepares associates to manage multiple Dining Services accounts in an assigned territory. The role involves learning and performing district management duties in accordance with company policies and procedures and federal and state requirements. The manager may also perform the duties of a cook, prep cook, dietary aide, or dishwasher as needed. The position provides leadership, support, and guidance to staff to help ensure quality standards, inventory levels, food safety guidelines, and customer service expectations are met. It includes conducting weekly building tours with Account Managers, maintaining and reviewing operational and personnel records and reports, communicating between facility and company leadership, and supporting safety, quality, and compliance practices. The role requires travel of up to 75% for account and facility visits and regional activities, and willingness to relocate and live in the assigned market.

Requirements

High school diploma or equivalent required.
Ability to follow oral and written instructions and perform routine, repetitive tasks daily.
Ability to complete regulatory compliance courses in sanitation and safety, identify issues, and implement necessary changes.
Ability to lead, direct, and support a team in a diverse environment.
Highly developed interpersonal, analytical, and communication skills.
Successful P&L and budgetary management skills.
Exceptional organizational and time-management skills, with a proven track record of growing accounts.
Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
Basic computer skills, including web-based reporting.
Must comply with COVID-19 vaccination policies as required by state, local, and/or customers.
Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds; stand, sit, bend, and walk for extended periods; perform routine, repetitive tasks continuously; and work around cleaning products.
Willingness to relocate and live in the assigned market.

Nice To Haves

Bachelor’s degree in management or a related field preferred.
Two years of experience in quantity food production/service and personnel supervision desired.
Specialized training in Dining Services management and nutrition desirable.

Responsibilities

Manage multiple accounts in an assigned territory according to company policies, procedures, and applicable federal and state requirements.
Perform cook, prep cook, dietary aide, and dishwasher job assignments as necessary.
Provide leadership, support, and guidance to staff to ensure Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations are met.
Conduct weekly building tours with Account Managers to assess work quality and document findings using QCIs.
Maintain accurate records of income and expenditures, supplies, food, personnel, and equipment.
Run and review reports, approve payroll issues, review Employee Warning Notices, and assist with open enrollment by providing information and collecting applications and waivers as needed.
Act as a liaison between building Account Managers, Administrators, and HCSG staff, and communicate directives from administrators and HCSG operational leadership to managers.
Use protective equipment as appropriate and train staff in safe handling and mixing of cleaning solutions and in safety precautions.
Address equipment or cleaning-product needs and malfunctions in a timely manner and ensure established safety, quality, and operational standards are met.
Follow infection-control and universal-precautions policies and procedures, including proper reporting, isolation, and handwashing procedures.
Lead training, quality-control procedures, and in-service activities for housekeeping staff.
Maintain consistent attendance and punctuality.
Represent HCSG positively by following instructions and being courteous and cooperative with supervisors, coworkers, and client staff.
Interact positively, pleasantly, and tactfully with residents, staff, and facility guests.
Travel up to 75% for account and facility visits and regional activities.

Benefits

Medical, dental, vision, and other supplemental health plans, subject to availability by state.
Free telemedicine and prescription discount program.
Training and education, with a promotions-from-within philosophy.
Free Employee Assistance Programs for employees and their families, including health, financial, and family services.
Employee recognition programs.
Going Beyond Assistance Fund for emergency, hardship, and disaster assistance for employees and their dependents or family members.
Paid holidays and vacation for eligible employees.
Early access to a portion of earnings through PNC EarnedIt.
Employee Stock Purchase Plan for eligible employees after two years of service.
Nationwide transfer opportunities.