Store Manager in Training

GNC Holdings•Rochester, MN

About The Position

GNC’s Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare the employee to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments in store operations, business performance, product management, customer service, sales, and team leadership. The role offers a fast track toward promotion to Store Manager, but selection does not guarantee promotion. After 90 days, performance is assessed for promotion eligibility, taking into account factors including performance, available openings, and willingness to accept a promotion at any location in the designated market. The SMIT represents the GNC brand and its “Live Well” message by providing product knowledge and tailored customer guidance. The role supports the total shopping experience, sales initiatives, customer relationships, store operations, and the development of sales associates. Work schedules and duties include store opening and closing, with nights, weekends, and major U.S. holidays required according to store location and the stated scheduling guidelines.

Requirements

Must be able to stand or walk for up to eight hours a day.
Frequent reaching, bending, and twisting below the waist and above the shoulders.
Frequently use repetitive hand-to-finger motions and reach with hands and arms.
Frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
Ability to climb ladders, reach, and bend.
Work in temperatures ranging from 50 to 85 degrees, especially in stockroom areas.
Use a computer for up to 60% of the workday.
Work five days and 40 hours per week.
Meet store-specific scheduling expectations: mall and strip-center SMITs work at least two weeknights until closing, one weekend night, and one other night; strip-center SMITs also work a full Saturday shift; mall SMITs work peak business days including Saturday and Sunday; all SMITs work at least one full Sunday per month.
Downtown SMITs work during the 11 a.m. to 2 p.m. weekday lunch period and one evening closing shift per week if the store is open in the evening; downtown SMITs are not required to work Saturdays.
Work all major U.S. holidays when the store is open.
Promotion to Store Manager is not guaranteed; promotion eligibility is assessed after 90 days and depends on factors including performance, openings, and willingness to accept a promotion anywhere in the designated market.

Responsibilities

Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
Oversee daily store operations alongside a Store Manager or District Manager, including business performance and product management.
Represent the GNC brand by offering product knowledge and promoting the “Live Well” message to customers.
Participate in training initiatives, projects, and goals in preparation for promotion.
Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships such as MYGNC Rewards.
Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
Build teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
Work five days and 40 hours per week, following the schedule requirements for the assigned store type, including applicable nights, weekends, and major U.S. holidays when the store is open.