Manager in Training

Boyd Group • Bentonville, AR

2d

About The Position

Managers in Training learn Gerber Collision & Glass processes and the responsibilities of every position in the WOW Process. They work to deliver an exceptional customer experience and strive for high performance. The role includes learning and performing the duties of the Customer Service Representative (CSR), Parts Coordinator, and Estimator positions, completing role-based certifications and competencies, and demonstrating knowledge of the WOW Operating Way.

Requirements

• High school diploma or GED.
• Successfully complete the role-based certifications and competencies required for the positions in the shop.

Nice To Haves

• College or military background.
• Automotive technical education or training.
• Completed courses specializing in repair procedures.

Responsibilities

• Ensure consistent execution of the WOW (Wow Operating Way) plan.
• Complete the CSR Role Based Certification and perform CSR duties for several weeks to develop knowledge of the role.
• Complete the Parts Coordinator Role Based Certification and perform Parts Coordinator duties for several weeks to develop knowledge of the role.
• Complete the Estimator Role Based Certification and perform Estimator duties for several months to develop knowledge of the role.
• Successfully complete the role-based competencies for each position in the shop.
• Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way.
• WOW every customer and strive to be the best.

Benefits

• Annual paid time off (PTO) plans.
• Two weeks of paid parental leave for full-time employees working a minimum of 30 hours per week.
• Six paid holidays annually.
• Medical, prescription drug, dental, and vision insurance effective Day 1.
• 401(k) retirement plan with company match.
• Employer-paid short-term disability and life insurance.
• Additional voluntary life insurance.
• Continuing education opportunities.
• Free prescription or non-prescription safety glasses annually.
• Annual voluntary uniform stipend.
• Voluntary daily pay option.
• May be eligible for bonus opportunities tied to individual or business initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED