Manager In Training
About The Position
Serenity is seeking a motivated Manager in Training to gain hands-on experience across clinic roles and develop toward a leadership position. Through training and mentorship, the role builds an understanding of clinic operations and skills for leading teams and supporting business growth. The Manager in Training serves as a liaison between Serenity and its patients, promoting healthcare solutions and helping patients access treatments. The role includes immersive rotations of 1–3 months across clinic positions, developing persuasive communication, business development, patient experience, data-driven decision-making, and consultation skills. The position requires willingness to relocate and involves supporting patients, including work that may involve suicidal patients and listening to trauma from patients with PTSD. Employment is contingent on successfully completing a criminal background check upon hire.
Requirements
- At least 1 year of supervisory experience, or currently pursuing a business-related field of study.
- At least 2 years of sales experience.
- Exceptional interpersonal skills; ability to maintain confidentiality and resolve common patient or customer concerns.
- Commitment to a patient-centric culture and genuine interest in driving business growth and achieving organizational objectives.
- Self-driven, results-oriented mindset, with a record of exceeding expectations and seeking personal and professional development.
- Willingness to relocate.
- Successful completion of a criminal background check upon hire.
Responsibilities
- Participate in 1–3 month rotations across various clinic positions to learn clinic operations and develop leadership skills.
- Promote healthcare options and respond to customer objections.
- Learn and apply strategies to drive business growth and collaborate on marketing initiatives.
- Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
- Use the Electronic Health Records system to support accurate and efficient care coordination.
- Conduct consultations to gather patient information and develop personalized treatment plans.
- Support patients, including patients experiencing suicidal thoughts or trauma related to PTSD.
Benefits
- Medical insurance coverage for the employee and dependents.
- Vision insurance coverage for the employee and dependents.
- Dental insurance coverage for the employee and dependents.
- 20 days off annually, comprising 10 PTO days and 10 holidays.
- 401(k) plan.
- Employee referral program with rewards.
- Career advancement opportunities, including progression from Assistant Management to Operations Management and Regional Management.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
