Manager In Training

Serenity Mental Health Centers • San Antonio, TX

11d

About The Position

Serenity is hiring a highly motivated Manager in Training for a development opportunity in the healthcare industry. The position provides hands-on experience through training and mentorship, preparing the employee for a future leadership role within the organization. The employee will rotate through different clinic positions, learn clinic operations, build leadership and business-development skills, and serve as a liaison between Serenity and its patients. The role includes promoting healthcare options, supporting patient experience, coordinating care, and helping drive business growth. Willingness to relocate is required. Working with suicidal patients and hearing trauma histories from patients with PTSD may be triggering. Employment is contingent on successfully completing a criminal background check.

Requirements

• At least 1 year of supervisory experience, or currently pursuing a business-related field of study.
• At least 2 years of sales experience.
• Exceptional interpersonal skills.
• Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
• Commitment to a patient-centric culture and genuine interest in driving business growth and achieving organizational objectives.
• Self-driven, results-oriented mindset, with a record of exceeding expectations and seeking personal and professional development.
• Willingness to relocate.
• Successful completion of a criminal background check upon hire.

Responsibilities

• Participate in immersive rotations of 1–3 months across various clinic positions.
• Learn clinic operations and develop leadership skills through training and mentorship.
• Communicate persuasively about healthcare options and address customer objections.
• Learn business-development strategies and collaborate on marketing initiatives.
• Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
• Use the Electronic Health Records system for care coordination.
• Conduct consultations to gather patient information and develop personalized treatment plans.
• Maintain patient confidentiality and resolve common patient or customer concerns.
• Support business growth and organizational objectives.

Benefits

• Medical insurance coverage for the employee and dependents.
• Vision insurance coverage for the employee and dependents.
• Dental insurance coverage for the employee and dependents.
• 20 days off annually: 10 PTO days and 10 holidays.
• 401(k) plan.
• Employee referral program with additional rewards.
• Career advancement opportunities, including a path from Assistant Management to Operations Management and Regional Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed