Manager In Training

Serenity Mental Health Centers • Mesa, AZ

10d

About The Position

Serenity is seeking a motivated Manager in Training for a development opportunity in healthcare. The role provides hands-on experience in clinic positions through immersive rotations lasting 1–3 months, along with training and mentorship to build knowledge of clinic operations and prepare for a leadership role. The position serves as a liaison between the organization and patients, promoting healthcare options and supporting a positive patient experience. It also provides exposure to business development, marketing initiatives, patient consultations, treatment planning, and the use of an Electronic Health Records system. Willingness to relocate is required. Employment is contingent on successfully completing a criminal background check upon hire. The posting warns that work may involve suicidal patients and listening to trauma from patients with PTSD.

Requirements

• At least 1 year of supervisory experience or currently pursuing a business-related field of study.
• At least 2 years of sales experience.
• Exceptional interpersonal skills.
• Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
• Patient-centric approach and genuine interest in business growth and organizational objectives.
• Self-driven, results-oriented mindset, with a commitment to exceeding expectations and pursuing personal and professional development.
• Willingness to relocate.
• Successfully complete a criminal background check upon hire.

Responsibilities

• Complete 1–3 month rotations across various clinic positions to develop operational knowledge and leadership skills.
• Promote healthcare options and respond to customer objections through persuasive communication.
• Learn and apply business development strategies and collaborate on marketing initiatives.
• Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
• Use the Electronic Health Records system for accurate and efficient care coordination.
• Conduct patient consultations to gather information and develop personalized treatment plans.
• Maintain confidentiality and resolve common patient or customer concerns.

Benefits

• Medical, vision, and dental insurance coverage for the employee and dependents.
• 20 days off annually: 10 PTO days and 10 holidays.
• 401(k) plan.
• Employee referral program with rewards.
• Career advancement opportunities from Assistant Management to Operations Management, Regional Management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed