Manager in Training

Circle K • Thornton, CO

11d • $18 - $19

About The Position

The Manager in Training role supports the management of a Circle K store, including employee leadership, customer service, site operations, training, communication, planning, and financial performance. The position requires the ability to perform the essential duties of a Store Manager and to supervise and train employees in the functions and equipment associated with Customer Service Representative and Assistant Site Manager roles.

The Manager in Training recruits, hires, trains, schedules, and supervises employees; maintains store cleanliness, merchandise presentation, and Company standards; and promotes positive relationships with customers, suppliers, employees, and the neighboring community. The role also handles performance feedback, safety training, employee communications, site records and reports, sales and expense analysis, budgeting and forecasting, and accountability for money received and disbursed.

Work is primarily indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures in walk-in coolers or freezers and occasional noise, and requires working with minimal direction and supervision. Shift availability is flexible and may include days, evenings, overnights, and weekends. The hiring range is $18.00 to $19.00.

Requirements

• High school diploma or GED preferred.
• Retail sales experience preferred.
• Experience performing the essential duties, responsibilities, and work under the described conditions.
• Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
• Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
• Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
• Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
• Ability to communicate orally and in writing in English.
• Ability to work with minimal direction and supervision.
• Ability to work outdoors and tolerate occasional cold temperature extremes and occasional noise.

Nice To Haves

• Retail sales experience.
• High school diploma or GED.

Responsibilities

• Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
• Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained according to Company standards.
• Maintain a professional and supportive image among employees and supervisors.
• Schedule employees within Company guidelines to maximize customer service and maintain the site image.
• Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
• Develop positive, professional relationships with suppliers.
• Promote excellent service and resolve customer complaints promptly and professionally.
• Promote and ensure a safe, positive public image in the neighboring community.
• Prepare timely written performance appraisals and provide appropriate performance feedback to employees.
• Train employees to meet Company standards for customer service, site image, marketing execution, and safety procedures; promote safety awareness.
• Ensure employees receive timely communications and hold ongoing communication meetings with site employees and the Market Manager.
• Evaluate site needs and develop action plans to achieve desired objectives.
• Organize and maintain site files and manuals.
• Supervise employees to ensure required and requested reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and priced correctly.
• Ensure required employment-related posters and signs are accessible to employees.
• Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform other financial analyses needed to maximize sales and net profits.
• Perform other duties as assigned or delegated by the supervisor.
• Perform outdoor work as needed, including cleaning parking lots and gas pumps and taking out garbage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED