Manager in Training

Circle K•Northglenn, CO
•$18 - $19•Onsite

About The Position

The Manager in Training role supports store leadership and is expected to perform the general qualifications, duties, and responsibilities described for a Store Manager. The position involves supervising, training, and managing employees; maintaining customer service and site standards; coordinating operations and communication; and analyzing store financial information to support sales and profitability. The role works with minimal direction and supervision and requires effective leadership at all times. Work is performed primarily indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The employee may occasionally encounter extreme cold while supervising work in a walk-in cooler or freezer, as well as occasional noise. Duties and requirements may change periodically based on business needs.

Requirements

  • High school diploma or GED preferred.
  • Retail sales experience preferred.
  • Experience sufficient to perform the essential duties and work under the conditions described in the posting.
  • Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to use a computer, or acquire the skills needed to use one at the site, including for report analysis, inventory control, cash control, and counseling notices.
  • Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
  • Ability to communicate orally and in writing in English.
  • Ability to work with minimal direction and supervision.
  • Ability to work outside and occasionally in extreme cold in a walk-in cooler or freezer, and to tolerate occasional noise.

Nice To Haves

  • High school diploma or GED.
  • Retail sales experience.

Responsibilities

  • Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
  • Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained according to Company standards.
  • Maintain a professional and supportive image among subordinates and the supervisor.
  • Schedule employees within Company guidelines to maximize customer service and maintain the site image.
  • Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
  • Develop positive, professional relationships with suppliers.
  • Promote excellent service and resolve customer complaints in a timely, professional manner.
  • Promote and ensure a safe, positive public image in the neighboring community.
  • Prepare timely written performance appraisals and provide appropriate performance feedback to employees.
  • Train employees to meet Company standards for customer service, site image, marketing execution, and safety procedures; promote safety awareness.
  • Ensure employees receive proper communication in a timely manner, and establish ongoing communication meetings with site employees and the Market Manager.
  • Evaluate site needs and develop action plans to reach desired objectives.
  • Organize and maintain site files and manuals.
  • Supervise employees to ensure required and requested reports are completed accurately and on time.
  • Supervise employees to ensure merchandise is stocked, attractively displayed, and correctly priced.
  • Ensure required employment-related posters and signs are accessible to employees.
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines and manage merchandise margins.
  • Safeguard and account for money received and disbursed.
  • Perform other financial analysis necessary to maximize sales and net profits.
  • Perform other duties as assigned or delegated by the supervisor.
  • Work outdoors as needed to clean parking lots and gas pumps and take out garbage.
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