Store Manager in Training

GNC Holdings•Lebanon, PA

About The Position

GNC’s Store Manager in Training (SMIT) is a full-time hourly supervisory development role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments to learn how to operate a store, drive results, and develop and lead a team. The role is intended as a fast track to a Store Manager promotion, but selection does not guarantee promotion. After 90 days, performance is assessed to determine eligibility, considering factors such as performance, available openings, and willingness to accept a promotion at any location in the designated market. The SMIT supports the store’s daily operations, business performance, product management, customer service, sales, and team development. The role represents the GNC brand by sharing product knowledge and promoting its “Live Well” message, while helping provide a positive shopping experience and build customer relationships. Eligible Distribution Center team members may earn performance-based incentive pay for exceeding productivity expectations while maintaining quality and safety standards; the posting does not specify whether this incentive applies to the SMIT role.

Requirements

  • Work five days and 40 hours per week.
  • Stand or walk for up to eight hours a day.
  • Frequently reach, bend, twist, and perform repetitive hand-to-finger motions; reach with hands and arms.
  • Frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
  • Be able to climb ladders, reach, and bend.
  • Work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
  • Use a computer for up to 60% of the workday.
  • Meet the location-specific schedule requirements: mall and strip-center SMITs must work at least two weeknights until closing, one weekend night, and one other night; strip-center SMITs must also work a full Saturday shift; mall SMITs must work peak business days including Saturday and Sunday; downtown SMITs must work during the 11 a.m.–2 p.m. weekday lunch period and one evening closing shift per week if the store is open in the evening; downtown SMITs are not required to work Saturdays.
  • Work at least one full Sunday per month.
  • Work all major U.S. holidays when the store is open.
  • For potential promotion, be willing to accept a Store Manager position at any location in the designated market; promotion is subject to performance assessment and available openings.

Responsibilities

  • Participate actively in training initiatives, projects, and goals in preparation for promotion.
  • Learn to lead, coach, and support the team in providing exceptional service and guidance to customers.
  • Help oversee daily store operations, business performance, and product management alongside a Store Manager or District Manager.
  • Support the store as a management team member and lead consistently with GNC values and policies.
  • Represent the GNC brand by providing expert product knowledge and promoting the “Live Well” message.
  • Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
  • Meet or exceed personal sales and productivity goals and help sales associates realize their sales potential.
  • Build teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.

Benefits

  • Eligible Distribution Center team members may earn performance-based incentive pay for exceeding productivity expectations while maintaining quality and safety standards; applicability to this store role is not specified.
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