External Manager in Training

Circle K Stores•Socorro, TX

2d•Onsite

About The Position

The External Manager in Training role prepares the employee to manage a store site. The position includes supervising and training employees, maintaining site operations and customer service, managing inventory and cash controls, and analyzing financial information to maximize sales and net profits. The manager works with a minimum of direction and supervision and is expected to act as an effective manager, supervisor, and leader. The role performs most work indoors but also requires outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. It may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The job description may change periodically based on business necessity.

Requirements

High school diploma or GED preferred.
Ability to perform the essential duties and work in the conditions described in the job posting.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision.

Nice To Haves

Experience in retail sales preferred.

Responsibilities

Recruit, hire, train, schedule, supervise, and support employees while ensuring excellent customer service.
Assign and manage tasks to keep the site clean, stocked, organized, and maintained according to company standards.
Maintain a professional and supportive image among employees and supervisors, and apply non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Build positive relationships with suppliers, resolve customer complaints professionally and promptly, and promote a safe, positive image in the neighboring community.
Prepare timely written performance appraisals and provide performance-based feedback.
Train employees on customer service, site image, marketing execution, safety procedures, and safety awareness.
Ensure employees receive timely communications and hold periodic communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives; organize and maintain site files and manuals.
Ensure required reports are completed accurately and on time, merchandise is stocked, attractively displayed and correctly priced, and required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast P&L lines, understand and manage merchandise margins, safeguard and account for money received and disbursed, and perform other financial analysis needed to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.