Store Manager in Training

GNC Holdings • Tempe, AZ

2d

About The Position

GNC’s Store Manager in Training (SMIT) is a full-time hourly supervisory development role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments to learn how to operate a store, drive business results, and develop and lead a team. The role is intended as a fast track to potential promotion to Store Manager, though completing the program does not guarantee promotion. After 90 days, performance is assessed to determine eligibility, taking into account factors including performance, available openings, and willingness to accept a promotion at any location in the designated market.

The SMIT helps lead and support the team in providing exceptional customer service and product guidance. Working alongside a Store Manager or District Manager, the SMIT oversees daily store operations, business performance, and product management while representing GNC and its “Live Well” message. The position supports the overall shopping experience, sales initiatives, customer relationships, and team development, and involves opening, closing, and operating the retail facility.

The position requires standing or walking for up to eight hours per day; frequent reaching, bending, twisting, and repetitive hand-to-finger motions; lifting up to 20 pounds frequently and up to 40 pounds occasionally; and pushing or pulling up to 20 pounds. Employees must be able to climb ladders and work in temperatures ranging from 50 to 85 degrees. Computer use may account for up to 60% of the workday. SMITs work five days and 40 hours per week, with schedules dependent on store location. Mall and strip-center schedules include evening and weekend shifts; downtown schedules include weekday lunch hours and, where applicable, an evening shift. SMITs must work at least one full Sunday per month and all major U.S. holidays when the store is open.

Requirements

• Must be able to stand or walk for up to eight hours a day.
• Frequent reaching, bending, and twisting below the waist and above the shoulders.
• Frequent repetitive hand-to-finger motions and reaching with hands and arms.
• Frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
• Ability to climb ladders, reach, and bend.
• Ability to work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
• Use a computer for up to 60% of the workday.
• Work five days and 40 hours per week.
• Work at least one full Sunday per month and all major U.S. holidays when the store is open.
• For mall and strip-center stores, work at least two weekday nights until closing, one weekend night, and one other night; strip-center SMITs also work a full Saturday shift, and mall SMITs work peak business days including Saturday and Sunday.
• For downtown stores, work during the weekday lunch hour from 11 a.m. to 2 p.m.; work one evening shift per week until closing if the store is open in the evening. Downtown SMITs are not required to work Saturdays.

Responsibilities

• Participate actively in training initiatives, projects, and goals in preparation for potential promotion.
• Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
• Help oversee daily store operations, business performance, and product management alongside a Store Manager or District Manager.
• Represent the GNC brand by providing product knowledge and promoting the “Live Well” message to customers.
• Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships, including MYGNC Rewards.
• Meet or exceed personal sales and productivity goals and help sales associates realize their sales potential.
• Build and support strong teams through leadership and managerial skills, including ongoing feedback, recruiting, hiring, and performance management.
• Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
• Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
• Work the schedule required for the assigned store type, including applicable evenings, weekends, and major U.S. holidays when the store is open.

Benefits

• Eligible Distribution Center team members may earn performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed