Manager In Training
Serenity Mental Health Centers • Lehi, UT11d
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Manager In Training
Serenity Mental Health Centers•Lehi, UT
About The Position
Serenity is seeking a motivated Manager in Training to build healthcare business acumen and prepare for a leadership role within its expanding organization. The position provides hands-on experience in clinic roles through immersive rotations lasting 1–3 months, along with training and mentorship in clinic operations, leadership, and business growth. The role serves as a liaison between the organization and patients, helping educate them about medical solutions and supporting their care experience. Training covers persuasive communication, business development and marketing initiatives, patient experience, use of the Electronic Health Records system, and patient consultations to gather information and develop personalized treatment plans. The position requires willingness to relocate to Lehi or Provo, Utah. Work with patients experiencing suicidal thoughts and PTSD-related trauma may be triggering. Employment is contingent on successfully completing a criminal background check upon hire.
Requirements
- At least 1 year of supervisory experience, or currently pursuing a business-related field of study.
- Exceptional interpersonal skills.
- Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
- Patient-centric approach and genuine interest in business growth and organizational objectives.
- Self-driven, results-oriented mindset, with a commitment to exceeding expectations and pursuing personal and professional development.
- Willingness to relocate.
Responsibilities
- Participate in 1–3 month rotations across clinic positions to learn clinic operations and develop leadership skills.
- Promote healthcare options and respond to customer objections.
- Learn business development strategies and collaborate on marketing initiatives.
- Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
- Use the Electronic Health Records system for accurate and efficient care coordination.
- Conduct patient consultations, gather relevant information, and help design personalized treatment plans.
- Maintain patient confidentiality and resolve common patient or customer concerns.
- Contribute to business growth and organizational objectives.
Benefits
- Career advancement path from Assistant Management to Operations Management, Regional Management, and beyond.
- Medical, vision, and dental insurance coverage for the employee and dependents.
- 20 days off annually: 10 PTO days and 10 holidays.
- 401(k) plan.
- Employee Referral Program with rewards for referring candidates.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
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