Manager In Training/Sales Representative

Texas Car Title & Payday Loan Services, Inc•Lubbock, TX
•$13 - $15

About The Position

This is a customer-facing, performance-driven role focused on understanding customers’ needs and guiding them through financial solutions. The position involves inbound and outbound conversations, asking follow-up questions, handling hesitation or rejection, making outbound calls, and discussing financial matters. The role is suited to someone who can stay engaged in potentially uncomfortable conversations and remain motivated after hearing “no.” The company offers structured training and ongoing coaching, with opportunities to build sales skills, confidence, and resilience. Team members are expected to apply feedback quickly and perform consistently in a structured, goal-driven environment. The position offers fast-track advancement opportunities and a supportive team environment. The schedule is 40 hours per week, Monday through Saturday, with Sundays off. Branch hours are Monday–Friday, 10 a.m.–6 p.m., and Saturday, 9 a.m.–1 p.m. Compensation is $13.35–$15.24 per hour, with monthly bonus potential.

Requirements

  • High school diploma or equivalent.
  • Able to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable personal transportation and a valid driver’s license.
  • Strong communication skills.
  • Ability to learn quickly and adapt.
  • Comfortable speaking with customers over the phone and in person.
  • Comfortable asking direct questions, handling hesitation or rejection, and making outbound calls.

Nice To Haves

  • Customer service, sales, or collections experience.
  • Fluency in English and Spanish.

Responsibilities

  • Work directly with customers to understand their needs and guide them through financial solutions.
  • Handle inbound and outbound customer conversations, including making outbound calls.
  • Ask direct and follow-up questions to help customers make decisions, including financial decisions.
  • Address customer hesitation and rejection while remaining positive and engaged.
  • Apply feedback and coaching to improve performance.
  • Perform consistently in a structured, goal-driven environment.

Benefits

  • Majority company-paid health, dental, and vision insurance.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation.
  • Six paid holidays.
  • Two PTO days and five sick days.
  • Monthly bonus potential.
  • Fast-track advancement opportunities.
  • Structured training and ongoing coaching.
  • Team environment focused on employee success.
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