Manager In Training/Sales Representative

Texas Car Title & Payday Loan Services • Lubbock, TX

9d

About The Position

This is a customer-facing, performance-driven role focused on understanding customers’ needs and guiding them through financial solutions. The position involves inbound and outbound conversations, asking follow-up questions, addressing hesitation or rejection, and discussing financial decisions. It suits someone who stays engaged through challenging conversations, welcomes feedback and coaching, and can perform consistently in a structured, goal-driven environment.

The company provides structured training and ongoing coaching, with opportunities for fast-track advancement. The role offers a 40-hour work week, Monday through Saturday, with every Sunday off. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m. Compensation is $13.35–$15.24 per hour, with monthly bonus potential.

Requirements

• High school diploma or equivalent.
• Able to work 40 hours per week, including Saturdays.
• Satisfactory completion of pre-employment screenings.
• Reliable personal transportation and a valid driver’s license.
• Strong communication skills.
• Ability to learn quickly and adapt.
• Comfortable speaking with customers over the phone and in person.
• Comfortable asking direct questions, making outbound calls, and handling hesitation or rejection.

Nice To Haves

• Customer service, sales, or collections experience.
• Fluency in English and Spanish.

Responsibilities

• Work directly with customers to understand their needs and guide them through financial solutions.
• Handle inbound and outbound customer conversations, including conversations about money.
• Ask direct and follow-up questions and help customers make decisions.
• Address customer hesitation and rejection while staying positive and engaged.
• Apply feedback and coaching to improve performance.
• Perform consistently in a structured, goal-driven environment.

Benefits

• Majority company-paid health, dental, and vision insurance.
• 401(k) program.
• Company-paid life and disability insurance.
• Two weeks of paid vacation.
• Six paid holidays.
• Two PTO days and five sick days.
• Monthly bonus potential.
• Structured training and ongoing coaching.
• Fast-track advancement opportunities.
• Team environment focused on employee success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED