Manager In Training/Sales Representative

Texas Car Title & Payday Loan Services•Seminole, TX

About The Position

This customer-facing, performance-driven role works directly with customers to understand their needs and guide them through financial solutions. The position handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including discussions about money. It requires comfort asking direct questions, handling hesitation or rejection, making outbound calls, and remaining engaged in conversations that may feel uncomfortable. The role offers structured training, ongoing coaching, and fast-track advancement opportunities in a team environment. Team members are expected to stay positive when customers hesitate or decline, ask follow-up questions, apply feedback quickly, and perform consistently in a structured, goal-driven environment. The position is based on a 40-hour work week, including Saturdays.

Requirements

  • High school diploma or equivalent.
  • Able to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable personal transportation and a valid driver's license.
  • Comfortable speaking with customers over the phone and in person.
  • Strong communication skills.
  • Ability to learn quickly and adapt.

Nice To Haves

  • Customer service, sales, or collections experience.
  • Fluency in English and Spanish.

Responsibilities

  • Work directly with customers to understand their needs and guide them through financial solutions.
  • Handle inbound and outbound customer conversations, including outbound calls.
  • Ask direct and follow-up questions to help customers make decisions, including decisions involving money.
  • Address customer hesitation and rejection while staying engaged in conversations.
  • Apply coaching and feedback promptly and perform consistently in a structured, goal-driven environment.

Benefits

  • Majority company-paid health, dental, and vision coverage.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation.
  • Six paid holidays.
  • Two PTO days and five sick days.
  • Monthly bonus potential.
  • Structured training and ongoing coaching.
  • Fast-track advancement opportunities.
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