Manager In Training/Sales Representative
About The Position
This is a customer-facing, performance-driven role focused on understanding customers’ needs and guiding them through financial solutions. The employee handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including discussing money. The role involves asking direct questions, addressing hesitation or rejection, making outbound calls, and staying engaged in conversations that may feel uncomfortable. The position offers structured training and ongoing coaching, with opportunities to develop sales skills and advance. It is a goal-driven role requiring consistent performance, openness to feedback, and the ability to stay positive when customers hesitate or decline. The workweek is 40 hours, Monday through Saturday, with Sundays off. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.
Requirements
- High school diploma or equivalent.
- Ability to work 40 hours per week, including Saturdays.
- Satisfactory completion of pre-employment screenings.
- Reliable personal transportation and a valid driver’s license.
- Strong communication skills.
- Ability to learn quickly and adapt.
- Comfort speaking with customers by phone and in person.
Nice To Haves
- Customer service, sales, or collections experience.
- Fluency in English and Spanish.
Responsibilities
- Work directly with customers to understand their needs and guide them through financial solutions.
- Handle inbound and outbound customer conversations, including making outbound calls.
- Ask follow-up questions and help customers make decisions, including through financial conversations.
- Address customer hesitation and rejection while remaining engaged.
- Apply coaching and feedback to improve performance in a structured, goal-driven environment.
Benefits
- Majority company-paid health, dental, and vision insurance.
- 401(k) program.
- Company-paid life and disability insurance.
- Two weeks of paid vacation.
- Six paid holidays.
- Two PTO days and five sick days.
- Monthly bonus potential.
- Fast-track advancement opportunities.
- Structured training and ongoing coaching.
- Team environment focused on employee success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
